Randallstown Kids Academy Dcc

This place is amazing. The patience they have with my four children (ages 9, 6, 4 &2) is phenomenal. My children have been attending for about 10 months and they are like family to us now. This is our first ever experience dealing with a daycare as I’ve been a stay at home mom the last few years and I’m just so grateful that it has been a great one. I highly recommend this daycare to kids all different age groups because they also offer transportation to and from the surrounding schools. I was able to focus more on my business while trusting that my children are well taken care of thanks to them. I wouldn’t have it any other way and I am so grateful to have found them!!!

Both of my grandkids attended this daycare, and I couldn’t be happier with the experience. The staff is caring, patient, and truly invested in each child’s growth. They do an excellent job preparing kids for grade school—academically, socially, and emotionally. You can really see the confidence and readiness the children gain before moving on. I highly recommend this daycare to any family looking for a nurturing and well-structured environment.

My 4 yr old daughter has been attending this daycare center for a year now after having no previous experience in any type of daycare. She has grown and learned so much since she’s started & I can really tell a difference. Mr. Eric greets us every morning & afternoon with a positive attitude & great energy. I am grateful for having a daycare in my area that I can trust with my child.

My daughter loves this center. I love the staff!! Everyone is warm and welcoming. Summer is filled with field trips and outdoor activities. I would recommend for anyone looking for reliable child care.

If I could give zero stars I would. This place is unprofessional. At first glance they seemed very nice from the little time spent there. But as time goes on you see different things that start to show. My child was not even there 30 days because we were so uncomfortable with the treatment towards our family. Then when we wanted to leave we had issues and they dragged their feet on giving us the paperwork so that we could move on from them. My son did not like going there he said they were mean and always making him sit down. Once we started asking questions and complaining then they starting making “complaints” about my child that they never stated before. The kitchen is outdated and personally I wouldn’t eat there neither did my child want to. When you walk in to get your child during closing time the hall next door does not maintain the area with their guests. There was weed smells, other smoking materials, random cups, alcohol bottles outside on the side walk. This was reported to Eric the manger during pick up time I specifically told him it felt like I had to walk through “a cloud” to pick up my child and walking through random adults. If you don’t want your child exposed to drunk loud adults and things that is something to keep in mind. Everybody experiences are different but our family did not have a good experience. They take advantage of people with vouchers. They charge the whole amount of a child attending the daycare even though your just doing before and after care with van service. This means since they open at 7:45 he spent about 15-20 minutes in the morning and he stayed a hour and a half in the evening. Since children on the van typically leave by 8:00am to go to the schools and don’t come back until 4:45pm. For the price they are charging it’s crazy when they told our family they had no paper towels at request. This has sense been reported since this is a violation with the needed proof. They refused my son to come on the van one day since water spilled on his book bag from his cup. Cups from how required for all school age children at his school. They said this is because they have cloth seats in a childs van. This did not make sense to me how is a van made to travel children not fit for children? I could not understand how muddy children shoes are allowed on the van but is book bag that was damp was not which he again needed since he is school age. They wouldn’t allow him to bring his lunch box even though he attended school all day and needed his lunch box to eat at school. Once I started bringing up these concerns and others they then started retaliating by refusing my son. Everyday I ask about my sons day even though he spends little time there I’m a parent who likes to know everything! Everyday Eric said he was fine mom, he had a good day. But once I started complaining they had all these complaints randomly about my child which I asked if these are concerns regarding my child why when I ask everyday I was told his day was good if there were issues. They had no dates nor times besides one day after I was complaining that they ever had a difficult time with my child. My child reported being scared of them and saying they were mean to him which is why he acted the way he did on that one day because he wanted to call me and leave the center. I also wanted to add when I toured it was not during the event we were already going there when these problems started displaying. They also after we were leaving were talking to another parent about our child to another family since we were recently complaining to them at that time. It’s unprofessional and a violation to explain a child’s or another family period to a family. You are required to a specific amount of privacy with your information regarding your children #knowyourrights! FERPA laws should be known there are clear policies that protect your family in childhood education because there is an ethical and legally duty to protect sensitive information.