Princeton Prep INC.

We had our daughter in daycare for three days and for every day that she was there, her diaper was over full like they never changed her since we dropped her off, she is now traumatized to get in the car every morning just because of how much she dislike the facility, the teachers did not care to properly watch, teach, handle anything that we wanted our daughter to have. There was an inappropriate action by someone at the facility kissing my daughter on the head, the staff there are not caring, nurturing or anything. My daughter is 2.5 and completely traumatized from this place. I will NEVER recommend this place for anyone. My husband went to pick the rest of her items up today and they absolutely did not care that she was there for a few days and no longer is returning. It’s pretty much a place you drop your kid off and let them watch them. Not teach, show, interact or do anything that is remotely close to learning or fun. Also they keep their shoes on the whole time they’re there which is weird since I’ve brought slippers for her every time.

Everything has been amazing. I called first to establish a convenient time to swing by and view the daycare. I understand kids take naps and the centers tend to be busy certain times of the day; and I also wanted to make sure I wasn’t interrupting anything academically. I was told to come in the next morning. Upon arriving I was greeted with smiles and friendly hellos, which I thought was very surprising since I read a previous negative review that stated the opposite. I was taken on a tour of the facility and outside premises which were very clean (compared to other daycares around the area.) I feel like I made the right decision with my Daycare choice. As a mother of three children, I highly recommend this place and please don’t let a negative review deter your choice. Always Find out the specifics and call ahead of time to plan a successful trip! :)

Best ever daycare! I read that one negative review and then checked on the other reviews that the person posted, very negative regarding everything and every place, not just daycare facilities. I did my homework and Princeton Prep is fabulous. It’s been open for 20+ years, parents are happy and children are thriving, learning, and loved.

I paid a registration fee back in April made sure that I had updated contact information. Time had passed and I reached out to to them first call was to state that initially when they gave me an approximate date that it was based on essential workers vouchers running out but because they had renewed them that it was undetermined when a spot would be available. So I made sure my information wasn’t updated. Called again after some time had passed and basically the contact that I had previously given them was not in fact in their system even though the call prior to that it was supposed to be documented. Basically I was out a spot and was working on a refund due to the undocumented update contact information. So after speaking with the director she agreed to doing the refund due to the situation. Well at least two months pass with back and forth phone calls about the refund me making sure the address was in fact correct and just a call back in regards to the refund multiple times that I requested a call back I didn’t even receive any calls from the facility I had to call back weeks later saying well there’s no note saying to call. Anyways fast forward and the check was supposedly sent to the address that was clarified before sending and weeks go by and nothing. Today I was told to call after 9:30am and so I did and was told she went to the back to check on it due to not knowing weather or not it had been cashed. Later I received a call from the husband of the director. He was very rude and aggressive in his manner of speaking even stated “you don’t want to mess with me” so to me that’s an indirect threat. Saying oh well policy states we don’t do refunds. Ok I get that but if I pay for spots and make sure that I’m calling to update contact information and it’s not being documented correctly how is it right not to do the refund. I was highly upset with the manner or tone and the way he spoke to me. Very unprofessional. I’m so thankful my kids didn’t get those spots because I couldn’t be happier with the daycare they are currently attending. This is a wonderful example of blessings in disguise. Sometimes we think it’s bad when things don’t go the way expected but with the way I was treated today I definitely don’t want my children to attend such a toxic environment.

I am new to Johnson City. The state of Tennessee. I went to this establishment in hopes of putting my daughter on the waiting list. I walked in and had one teacher walk past me without acknowledging my presence. Other teachers congregated in the back with one of them starring at me as if to say "What in the hell are you doing here." It was not very welcoming. I left without anyone so much as saying "Hello" to me. I assume this daycare does not accept children who are not white. I'm happy I went, I wouldn't leave my goldfish around people who are incompetent to basic human interaction.