Primrose School At Tatum

My husband and I toured several daycares around the Tatum area including Goddard, KinderCare and Primrose. With it being our first kid we were nervous about where we should enroll our son. After touring all the sites, we decided on Primrose Tatum. We had to be on the waitlist for a bit, but Primrose was very communicative and provided us with monthly updates about where we were. We’ve been there for a year and a half and have had a great experience here. The front staff are extremely friendly and answer any questions you have. Any concerns we have, are addressed promptly by the Director, Ms. Griffith. She’s quick to take action and takes our concerns seriously and is very accommodating to any special needs we may have. The teachers do genuinely care about your kiddos and will go above and beyond to try to make your kid comfortable there. The classrooms are structured and the teachers regularly trained. I love that there are no TVs here so they can focus on educating the kids and doing arts and crafts. Our son has picked up on some sign language and already knows a vast majority of colors, shapes and animals. During the summer they have a splash pad to try to beat the heat! They are always trying to come up with new ways to keep the kids engaged and entertained. You can tell that the staff here truly cares about all of the kids and wants what’s best for them and you as a parent.

A number of the teachers are caring, dedicated, and well liked by my children. However, the school has serious problems with its administrative staff and consistency among its many classrooms. Children are often moved to new classrooms with the equivalent of substitute teachers and these classrooms are chaotic and staff is overwhelmed and unable to effectively manage the class. Therefore, your child may like the school very much and never have a problem and then suddenly not want to attend the new class where there is uncontrolled bullying or a teacher who lets the children run amok. The administrative staff deals with this by sending home “incident reports” where your child’s involvement and subsequent injuries are detailed, but no mention is made of actions that were taken with other students or how this is to be prevented in the future. Lastly, and most importantly, our experiences with the front desk and office staff have been horrendous. Most often the Director and any other senior staff are not physically present at the school and instead work from home and will only be called if a misunderstanding or disagreement should arise. This happens fairly frequently, as the Assistant Director Alexis Martin is less than astute and mans the front desk more like a bouncer at a nightclub, barring entrance for any child showing signs of an illness (as the school often has outbreaks) or who might have had a payment declined unknowingly after years of attendance and always paying on time. In these instances, the staff does not seek to handle the issue discreetly. Instead, you should expect to be embarrassed and treated with disrespect in front of other parents entering the building. No apology is given when it turns out that the issue has already been resolved via email with the Director Monique Griffith, who is at home and has failed to communicate and update staff on-site. In general, there is little concern for customer service since staff will tell you themselves that the school has a waiting list and “you’re more than welcome to disenroll your child”.

We’ve had such a wonderful experience with Primrose! The teachers are warm, patient, and genuinely care about each child’s growth and happiness. The communication is excellent, and I love getting daily updates and photos — it gives me so much peace of mind while I’m at work. The curriculum is engaging and age-appropriate, helping my child learn and build confidence every day. The staff and leadership truly go above and beyond to create a safe, nurturing, and fun environment. I can’t recommend Primrose enough to any parent looking for a quality early education experience!

Primrose School at Tatum has been wonderful for all of our children! Out oldest graduated from here and has now continued to do phenomenal in school because of the skills he learned here. Our daughter is now in the Kindergarten room and has been here since she was 12 weeks old. Our youngest just started here at 7 weeks old! The teachers and staff care so much about our kids social emotional well being and academics. They care for our kids and we know they are safe each and every day! We are so thankful for this school and the people who support our kids!

Good school. Love the effort from the teachers. My daughter is a tough one but they are great with her. Also it’s super cool they have a chef that makes food the kids like