Prescott Y M C A Early Childhood Center

I quit this gym because it just isn't poorly managed, it isn't managed at all. Personally, the straw that broke the camel's back for me was the parking situation involving a trailer that was taking up approximately 11 parking sites on the side that no one who worked there cared about. However, I have observed many machines that haven't been fixed for months. It is also true that when you call the front desk, no one ever answers the phone. The board of directors should all be replaced or they should just close the place down!

This place is just filthy. Everything is dirty. Just a few things I've witnessed while working out there: -The first thing you'll notice is the carpet. They look like they've never been cleaned. -The locker rooms smell, not just B.O, and I'm pretty sure rarely get cleaned. -When you open any of the lockers the smell of uncleaned grime and filth will hit you. -Men shave and leave clippings all over the place, which rarely gets cleaned. -There are no individual showers, which just makes it uncomfortable especially when there's a history of inappropriate behavior towards the younger members. -There's a layer of sweat built up on most of the machines because no one wipes them down after they use them. -They recently had a urinal break and instead of wrapping it up they let it sit for over a week just dripping urine on to the floor and in to the drain. The smell was atrocious. -I've been going here for over a year and not a single employee has even looked at me or said hi except for the person checking IDs at the front.

So I pay $60 a month to use the facility here. And sure they don’t really need my money because this place is regularly busy. But the amount of disrespect I received from the CEO today in the parking lot is not online with their claim of being all inclusive and friendly. It’s a weird place anyway. Sayonara

Not once in my almost 3 years of membership has someone answered the phone at this location. It’s truly unbelievable. The pool is always closed whether it’s repair or not enough lifeguards or some kind of training so my membership fees, which were literally only for the pool, I’m paying for basically nothing and I never know if the pool is open because no one ever answers the phone so then I have to drive down there to check, pack up my child and get ready to go and then it’s closed.

I enjoy coming to this YMCA and appreciate the welcoming atmosphere, but it’s been really frustrating that two out of three stair step machines have been broken for quite a while. This equipment is in high demand, especially during peak workout times, and having only one working machine creates unnecessary wait times and limits options for members. It would make a big difference if maintenance and repairs could be addressed more promptly, especially for machines that are used so frequently. I hope the team takes action soon—members notice when things aren’t being fixed.