Playtime @ Sandymount

My child attended this daycare for one day only, and during that single day, I observed multiple serious issues that raise significant concerns regarding infant care and safety. Upon picking up my daughter, I was informed that her diaper had been changed; however, despite a bowel movement being reported earlier in the morning, stool remained in her genital area until the afternoon when I brought her home, and it had dried on her skin. She had visible redness and irritation on several areas of her body, and throughout the night she cried persistently and showed clear signs of pain when touched. The following day, I reviewed the security camera footage together with the daycare director. The footage showed that the caregiver repeatedly interrupted my child’s feeding to attend to other infants. During this time, my daughter was frequently lifted with one hand while the caregiver repeatedly bent down toward other children on the floor. These actions appeared to place physical strain on my child and directly correlated with the pain and redness observed afterward. In addition, despite having written medical instructions stating that my child should not be placed in a swing for longer than 15 minutes, the footage confirmed that she was left in the crib for nearly two hours, in direct violation of her doctor’s orders. Furthermore, without my consent, a toy was given to my child, which resulted in an allergic reaction and red rashes around her mouth. After reviewing the footage, I respectfully requested that the director address these concerns with the caregiver. Rather than initiating corrective action, I was informed that I should no longer bring my child to the daycare. Additionally, my child’s belongings were not fully returned, as several items including clothing, diapers, and wipes were missing, and no satisfactory explanation was provided. Despite clear noncompliance with medical instructions and harm caused to my child, no apology or assurance of corrective measures was offered. Instead, I was met with unprofessional and discourteous conduct. Based on this experience, I would strongly caution parents of infants or non-verbal children to carefully consider these concerns before enrolling their child at this facility.

Just switched from Wee Care Best (they deserve a 1 star review for the finksburg center) and so happy with the move. Excellent customer service and communication with parents. Does fun activities and gifts for the children without charging parents for additional funds.

Not a place I would care to go back too . I gave 2 star because the place is very clean beside that it is very hard to say anything positive .

Hi Are you nice playtime ever and pollito de Mario Bros Ay no Hero maizoro body Joy Peace oro aurea es my name es. Aaliyah