Child Daycare & PreschoolsSouthwick, MA

Open Arms Child Care Center

About

Open Arms Child Care Center is a child daycare & preschools daycare located at 568 College Hwy, Southwick, Massachusetts MA. Find contact info, location details, and similar daycares nearby.

What Parents Say

Open Arms Child Care Center has received mixed reviews. While some parents praise the facility, teachers, and real-time visibility features, multiple parents reported serious neglect concerns including failure to change diapers, resulting in severe diaper rashes and safety issues.

Real-time monitoring capabilityengaging play spaces and castle roomfriendly teachersprofessional staffteachers go above and beyond

Diaper neglect and failure to meet basic hygiene needssevere diaper rashes in infantsunresponsive directorunprofessional and rude staff behavior toward children and parents

Recent Reviews

a year ago

My son lasted 3 days before I pulled him from this facility. He attended half days (8am-12:00pm) Monday through Friday. When I dropped him off for his first day on Monday I was expecting him to have a decent experience.. I was so wrong. They never changed him. For those 3 days he was there.. they never changed him. Each day when he got picked up from there, his diaper was FULL. Each day, he came home with a red butt. Monday and Tuesday I was able to clear his diaper rash with ease, but still voiced my concern as to why he wasn’t being changed. By Wednesday, I had it. When we picked him up, his diaper was so full it was ready to burst and he could barely walk without crying. He refused to let us go near him even though he wanted to be held. He had such a bad rash, even putting him in the bath to try to rinse him off, he would let out horrendous screams. I called his pediatrician who gave us creams and ointments to put on him. It took a few days and lots of misery on his end, before it finally cleared up. I sent an email to the director and the receptionist to let them know how disappointed I was in their “care” and that I was withdrawing him immediately. When I went to the facility to grab his belongings, he still had a full thing of diapers - they hadn’t even touched them. To say I was disappointed is such an understatement. I would never recommend them to anyone.

a year ago

If I could give them zero stars I would. Worse daycare my kids have ever been!! The director is terrible!!! They neglect your children…. My poor children would come home with terrible diaper rashes and poop in their diapers. Please don’t send your kids here… Your children won’t be safe.

4 years ago

We love it here! My kids love the castle room, their friends and teachers. I love being able to see what’s happening in real time from home.

4 years ago

A great facility. My kids love all of the teachers and playscapes.

7 years ago

One teacher there is really rude. Very mean to the kids and parents 2018-19

Frequently asked questions

Open Arms Child Care Center is a child daycare & preschools childcare facility located in Southwick, Massachusetts. The facility has a capacity of 159 children.

To enroll your child at Open Arms Child Care Center, contact the facility directly to inquire about availability, schedule a tour, and learn about their enrollment process. Be prepared to provide your child's age, any special needs or allergies, and your preferred schedule. Many facilities have waitlists, so it's best to inquire early.

You can verify the licensing status of Open Arms Child Care Center through Massachusetts's childcare licensing agency. Licensed facilities in Massachusetts must meet state standards for safety, health, staff qualifications, and staff-to-child ratios.