One Step Ahead Child Care & Preschool INC. is a child daycare & preschools daycare located at 432 Salem Church Road, Newark, Delaware DE. Find contact info, location details, and similar daycares nearby.
What Parents Say
One Step Ahead has highly polarized reviews. Most parents (6 of 9) praise the staff's care, professionalism, and child development outcomes, with some families using the center for over a decade. However, a minority of parents report issues with management professionalism, staff conduct, payment inflexibility, and enrollment requirements.
When looking for a daycare safe that I can trust and depend on, This daycare is the first on my contact list. I couldn’t wait until my kids turned 1 to go here! I’ve had all 4 of my kids start and finish at this daycare for the pass 11 years. In every class and with every staff, From the 1 year old class all the way to the after school program. I love this place and know my kids are in good hands. They are very understanding and have worked with me on payments shows they really are for the kids and not after just money. I’ve also had to deal with not 1 but 2 of my kids who were behavioral and all needs were met to assure they were successful and everyone was safe. The staff is very well hands on and show they love the kids. Still to this day I have my last child currently enrolled. With a good morning greeting when we sign in, to a high five or blowing kisses when my child leaves.. this daycare is all about care and love! Thank you for all you do and have done. Great job
This daycare is WONDERFUL!! I recommend to anyone looking- My daughter has been here for about a year and some. I have never had ANY issues not even one. My daughter always has nothing but good things to say when I pick her up. The staff is SUPER AMAZING...my daughter makes it a point to say goodbye to almost half the staff as she leaves for the day =] with that being said this is my daughters second family and I couldn't be more happy!!!!
I couldn't disagree more. I've had my son at the center now for 3 years. The staff are more than qualified to do their job, and have always taken care of any questions or concerns that I've had. If contacted, there is a good reason for it, and I've been very grateful for the job they've done over the years.
I am in the market for a daycare for my child and this was one of many that I called. Upon answering the phone I asked the woman if they had any room available for a 4 year old and before she answered she asked if she was fully potty trained. I told her almost as she does occasionally have accidents. She immediately told me they do have room but only accept children who are fully potty trained at that age and then hung up on me. I think I dodged a bullet
My experience has NOT been a good one. The owner, Dawn, is unfortunately not at the center often enough to see how unprofessional certain individuals are.....such as her director, Shariese, as well as another employee, Holly. These 2 young ladies are very immature. The focus of the center should be on the "well-being" of the children....to teach our children, keep them safe & keep the parents mind "at ease" but instead, the center has employed these 2 individuals who are extremely rude, caddy gossipers who's behavior is a NEGATIVE REFLECTION on the center. The center does not demonstrate TEAM WORK & quite frankly, I do not feel comfortable leaving my child in the care of someone who is not "focused" on their job! Dawn, I think it's time to re-assess your staff. Your director, Shariese, from what I understand, is "in charge" during your absence. Im sorry to say....she is NOT a professional. She does not display authority in a POSITIVE manner & is NOT there for YOUR staff. Unfortunately, i do not see the continued success of "One Step Ahead" until this matter has been addressed & resolved. Until that time, I will not be referring any children to your center.