Next Generation Educational Center

Our baby will soon be graduating to toddlers. She has been thriving here since she was 3 months old. She loves the amazing staff who are clearly kind and hard working. The place runs like clockwork. We are very happy.

Dont send your kids here. Dirty and they put blanket over my daugher’s face when nap time.. And loud music during the nap time which I always had question why they do that.. After 1 year I switched over to different school and my daughter cannot be anymore happier.. now 2 years has been passed my daughter still talks about trauma of putting blanket over her face during the nap time with loud music…. I previously asked to teachers no to do it cause its just not a right way to put kids in sleep. Worst place.. teachers always seems friendly only in front of parents

The director, Sophie, refused to listen and help me get my son enrolled. Refused to provide enrollment packet, refused to listen, refused to help a single mom get back to full time work. Completely unprofessional and rude!! Run, don’t walk, away from this terrible daycare!!! Zero stars if possible. I hope mine and my son’s life isn’t thrown off track by my horrible experience. I have an open job opportunity and won’t be able to take it due to this.

This review covers a 2-month infant care experience, in Spring 2017, intended to fair and constructive. Overall, we would rate this place 3.5 star out of 5. Let’s start with the PROs 1. Fantastic care-room staff! Super sweet, nice, and friendly! We really appreciated having Ms. Emilia, Ms. Carmen, and the two Ms. Jennifers care for our son. Though only 4 months old, he really did developed and showed a welcoming attachment to them! 2. Very gentle and nurturing care provided 3. Many care-room staff members (beyond my son's room) knew his name and often greeted him upon arrival and departure. 4. Great, convenient location in Mira Mesa not too far off I-15. 5. Detailed daily logs. 6. Relatively spacious and inviting care rooms. 7. Secured internal entry. 8. We put down our deposit and signed up, in part, because we feel a genuine good vibe with the early Spring 2017 Director, Ms. Monique. (But after we started, she disappeared and we learned that she had transferred to another location) CONs 1. Disorganized; room for improvement. 1a. Randomly received a note indicating an impending "late" fee of $20 (despite having auto-pay), then we called the Director, she simply nonchalantly says to not worry about it, that it should be fine. Well that’s great, but should silly mistakes like this every happen? BTW, not even an apology; meanwhile we are led to believe our credit card may have had a glitch. 1b. Changed CC for autopay on file on a Thursday one week. Was told it'll get updated "tomorrow morning". Old CC charged again the next week. I guess that's understandable, sometimes processing can take a week. Then the old CC got charged again a 2nd week. That's annoying; had to call to get someone to address the matter. Shouldn't require that. Don't have time for things like this. 1c. Was called one morning to come pick up son; was told over the phone that "son is running a temp of over 100". Fine, drove an hour to come pick him up at 10am. It was a warm day, he was fine; temp gone by the afternoon. Next morning, his temp issue was all gone; wife went to drop him off at 730am, was denied. Was told that he can't come back until noon the day after getting called in to be picked up. I Apparently this is their policy. Ok, fine. BUT, no mention or courtesy reminder the day before when I came in to pick him up? That would have been good “looking-out” for working parents. 2. Son's "cubbie" didn't get his name or picture put up for 2 weeks. At the start of the 3rd week, we went ahead a brought in a picture of him for them to tape up on his "cubbie". Still was no name put up for another week. So much for feeling “special”. 3. Very pricey; it’s not the most expensive but close to the most. Yes, it’s “competitive” relative to other area daycare centers but doesn’t negate the fact that it’s very pricey. That said, we’d definitely fork over the money, if it wasn’t for the other 4 CONs. 4. There are security cameras in care rooms but they are not “connected” in a way for parents to log on and observe during the day. In a way, this could be seen as a good thing too, in the event that they get hacked. 5. Be ready to go by the book with the current Spring/Summer 2017 Director. No budge, no relationship building, no mulligans. First thing that comes up is “the Handbook says…”, “our Policy indicates…”, etc. But I’m sure Directors have to enforce the rules, so good job. We’re just not too impressed by it. Overall, we really did like this place for many good reasons. Our sample size of only 2-months may not be sufficient time, but it’s what we experience and this review is intended to fair and constructive. We would rate this place 3.5 star out of 5; but have to round to a whole star.

Yesterday was my first time putting my youngin in a daycare that was definitely helpful to ease my mind by updates of my daughters daily activities, each time I had messaged them or had questions they were very prompt on responding to me!