New Garden Early Care& Edu. Center, LLC. is a child daycare & preschools daycare located at 250 New Garden Rd, Toughkenamon, Pennsylvania PA. Find contact info, location details, and similar daycares nearby.
What Parents Say
New Garden Early Care & Education Center receives highly polarized reviews. Most reviewers praise the Toughkenamon location for caring staff, educational programming, and child development, but multiple parents report that the Audubon location was abruptly closed by new owners in 2024 with minimal notice, causing significant disruption to families and staff.
I have two duaghters that are currently enrolled, they have been attending for 4 years. Both of them attended their preschool and are currently in the before/after care. Ms. Amanda is an exceptional preschool teacher who has made a lasting impact on both of my girls. Her dedication and passion for teaching have equipped them with the skills and confidence they needed for a smooth transition into Kindergarten. I am so grateful for her guidance and support! I also want to highlight Ms. Nicole and Ms. Michelle, who truly embody the spirit of compassion and care. Their warmth and kindness have made every day feel special for my children. It's evident that they genuinely love what they do, and it shows in the way they interact with the kids. Andrea has a welcoming presence as soon as we enter the building. She creates an environment where families feel valued and appreciated. Overall, I cannot thank you all enough for the incredible care and education my daughters have received. I truly fortunate to be a part of such an amazing center.
My grandson Amari attends the Dover Center. He attended a home day since he was 6 months old and we weren’t sure how he would adjust to the center environment. He loves going to the big school as he calls it! All the preschool teachers have a heart for the children in their care and we see the maturity in his social/emotional learning. Amari will be moving up to PreK over the summer and we are so excited for him as he prepare for Kindergarten. We live New Garden and glad they are in our community!
My child has been enrolled at the New Garden Dover location for a year and a half, and I can honestly say that I see my child progressing very well. There were some concerns in the beginning, as many organizations face staffing issues. However, the class my child was in eventually had stable teachers, which made a significant difference. I gained a clear understanding of the classroom structure, and the staff was very supportive in helping with potty training at 20 months. I was pleasantly surprised when the teachers from the 18-24 month class attended my child's second birthday party. This gesture showed me that they genuinely care about my child and are able to handle their needs. I didn’t expect them to come, especially on such short notice. Now that my child is in the 2-year-old class, the teachers have been proactive. When their teachers expressed to me concerns about my child's learning and retention of information, we communicated about different strategies to help. Ultimately, we discovered that my child is doing fine and sometimes simply doesn’t want to participate. Do I think the teachers need more support? Yes. They are human beings who have families and lives outside of school. Do I understand that it's hard to find the right people to teach our children? Absolutely. Do I believe we, as parents, need to be more proactive? Yes.During the back-to-school night, not a single parent from the 18- to 24-month class showed up to meet the teacher. I made sure that my co-parent was on the phone that night because we need to understand the who, what, when, why, and how of our child's education. With all that said, I would still recommend this location. I know there have been numerous online posts that cast a negative light on it, but so far, my child's experience has not been affected to the point where I would consider moving them. I pay my hard-earned money for their care and education, and I expect my child to be in a safe and nurturing environment. There are great teachers there they just need the support.
Disgusted at the owners for their most recent stunt of abruptly closing down the Audobon center. Emailing us on a Wednesday to pick up our kids by 2pm and take all of our belongings. Literally walking in to pick up my daughter seeing parents scrambling, kids crying was devastating. Sadly the teachers and directors had no more information then that families only for everyone to find out they were closing the center for good leaving people without jobs and families without childcare. The most unprofessional people ever. Clearly didn’t care at all to communicate to familiesC very weird energy, and definitely not honest. My daughter fell twice and hit her head with no phone call and the owner lied about not being informed and never apologized for not calling etc. So much more to get into but it’s not worth it. This has been a nightmare and I’m sad for my daughter, the staff, and families affected by this nonsense. Poor children have no idea or understanding. Just completely displaced in a matter of days. Touring daycares in the area and explaining the situation is appalling to other centers l. Even just reading the responses to some of these reviews just speaks for itself about the kind of people the owners are. I wonder why they even decided to purchase this center just to run it in the ground.
They deserve zero stars but that was not an option. The owners of this school took over our daycare and within a year ran it to the ground. My family had been a part of this daycare for 9 years and it was a wonderful environment until Peter and Andrea took over. It was one problem after another with lack of communication, an unwelcoming environment and long time staff leaving. They emailed us on a Wednesday that we had to pick our children up by 2pm because they didn’t have enough staff to be open. Meanwhile neither of them even came to the school to help out. This had never happened before at this school. And then on Sunday we received a brief email stating the school would be shut down immediately with no notice for our children or parents. Disgraceful! My 4 year old misses his friends and his teachers and we have all been forced to split up and find alternative childcare. They took zero responsibility for this - blamed the staff, former owners. Not being able to keep staff is a reflection on them and nothing else!! Please think twice before relying on these owners and putting your children in their care. They do not operate with the best interest of the children.
Keystone STARS
Level 1 out of 4
STAR 1
This rating is part of the state's Quality Rating and Improvement System (QRIS). Trained evaluators assess staff qualifications, learning environment, curriculum, and family engagement — standards that go beyond basic licensing requirements.
Level 1: Meets basic licensing standards.
Level 2: Exceeds licensing with some quality improvements in place.
Level 3: Demonstrates strong practices in curriculum and staff development.
Level 4: High quality across most assessed areas.