Living Hope Southeast

I absolutely loved Dr Rev and he is amazing at what he does!... Due to many unforseen circumstances, I haven't been a client at Living Hope in years...smh But, I am currently (re)scheduled with Dr Rev and I am super excited to be seeing him again in the next two weeks!!! Yayyyyy

I absolutely love my therapist and the staff here. They are wonderful people, and I enjoy working with them. I have had immense luck here with my current therapist. He's amazing, and I literally wouldn't trade him for the world itself. Medication management, on the other hand, is a completely different story. I've seen numerous psychiatrists and APRNs trying to figure out my tricky medication situation. The thing is, I've either had great luck with the person, or they've been totally inept. Another thing is I do see a psychiatrist right now, but he's only in this location ONCE a month. He is literally my best option right now. The only other option is an APRN, whose schedule is backed up all the way until April (probably farther now). Don't get me wrong, he's a great psychiatrist and a great guy overall. It's just that I don't like having only one day a month that I can see my psychiatrist. I know telehealth is a thing, but trying to get that set up is like pulling teeth. So, I would definitely suggest Living Hope for therapy, but maybe not medication management.

I sat on the phone for over an hour an still no one picked up, calling in an be #4 in line, first two went by kinda fast but sat on #2 the remaining of the time, they closed before answering my call. Of course. The few times ive called the ppl there been rude, no compassion n careless. I know damn well it didn't take that excessive weight period to take care of 4 calls n left me waiting on caller 2 till they close. This living hope should of been the one that closed not the one on Central. U definitely know by the way ur treated if they care to deal with u or not. I'm not surprised the way they done me, its not first time n more likely now not the last. Ive never been rude or rude to these ppl, but the way they do me when trying to reach anyone is unprofessional n uncalled for. Now being on the phone over an hour an still on 2 in line...how does a business like this in the profession of customer care yet treat one so poorly. Very unsatisfied with the service I get from this location.

This place is extremely unorganized. The first time I went, I was given four different cards with appointments on it. I waited over three months to see the doctor only to find out that the receptionist mixed up the day and didn’t a lot enough time for me to see the doctor so I ended up running out of medication. She knew it was her fault and said that she would call me to give me a date. She was gonna move some things around so that I can get in. I waited to never receive a call. When I did finally get into the doctor, I was treated as though I was a complete waste of their time and that they were better than I was. The receptionist ended up calling me back after my visit in order to schedule me an appointment only to tell me that my dosage of medication was too high And that they could no longer see me. I did not know that receptionist had the qualifications to tell a patient that their dose is too high or try to explain why that is. Very unprofessional, I would never recommend this place to anyone.

Still amazed how quickly they got back to me and got me in. My PCP didn't have any openings until March 31, 2022!!!