Lifetime Fitness - Sugarloaf

Very good place to spend time after long work day . Pool is perfect, huge space, variety of activities, equipment is updated! Very good place , happy to be here!

Raven and Thomas are amazing! Super helpful and professional. Place is clean. However, oh boy, that one Hispanic lady with the glasses, cleaning in the locker, she prop has had a long day. One member without slides walked in from the pool, left water marks, and she got a hella attitude. Another member walking in with towel to make sure that the staff didn’t have to clean the water marks (which I believed it’s her job also), also got yelled at. Is it our job now to clean up after ourselves , when we already pay a lot of money, and have self awareness, and “apologize” to the staff? Now I’m just so concerned what if I’m the one that got “lectured” next? And the members were so respectful also. It’s just that one lady that had hella attitude.

I had an unpleasant experience at the locker room. Someone stole my shoes. I always thought the facility was safe and such incidents would not happen, but unfortunately I was wrong. If even a simple pair of shoes can be taken, please make sure you do not leave any valuables unattended.

Personally I was reading through some of the reviews and some of them couldn’t be further from the truth! I’ve had a membership since 2020 when covid happen at the Alpharetta location and things were crazy. I had to take a break since I moved down to sugarloaf but when I got over here the front desk made me feel like I was the owner of Lifetime! Especially James he made the whole adjustment super easy and the staff gave me such a warm and welcoming tour of the facility it had felt like I had never been there before. Easily one of the best experiences I have ever had thanks to James and his staff!

As asian man accosted me in the parking lot for "following" him to the gym. I was driving behind him on Sugarloaf Parkway and he was driving erratically so I kept my distance. Once we turned into the Lifetime parking lot, he slammed on his breaks at the intersection where the parking lot splits and honked at me. Then he zoomed off. I turned left, then right so I could find a spot closest to the entrance. He was waiting for me at the end with his interior lights on. He was waving his arms and glaring at me. I parked and he parked 2 cars down from me. I waited for him to go inside so I could report him to a manager. I spoke to 2 male employees and they told me to let it go because the guy seemed drunk. 😐 why is this location allowing a drunk man to use their facilities? I was disappointed in how Lifetime handled this situation and I didnt feel comfortable going back to this location.