Kindercare Learning Ctrs-Hillside

This KinderCare has a pattern of poor communication and outright dismissal of legitimate concerns from both staff and parents, especially regarding sickness and health issues. It feels like raising a red flag is met with indifference or outright hostility. Children are regularly spoken to in a demeaning manner—called “bad” and treated harshly rather than with patience and understanding. Equally troubling is how staff and parents are often talked down to, as if their voices and concerns don’t matter. Respect is severely lacking at every level. Perhaps most shocking are reports of serious safety violations that have been ignored or swept under the rug. Teachers with histories in of physically abusing children have been allowed to continue working here. A cook employed by the center has been reported by multiple families to physically hold children down and force them to comply with tasks against their will. Instead of addressing this abusive behavior, parents have been blamed for their children’s “poor behavior.” When children struggle with normal developmental or behavioral challenges, the response is not support or intervention—it’s sending the child home because the director claims they “can’t handle” the situation. This kind of approach is negligent and harmful. This environment is toxic, unsafe, and unprofessional. It strips children of dignity and puts their physical and emotional wellbeing at risk. Parents deserve transparency, respect, and real care — none of which this KinderCare provides. If you want a childcare center that truly values your child’s safety and growth, keep looking. This is not the place.

Great Experience at KinderCare Delafield I’ve been really impressed with KinderCare in Delafield. My son has been going here for a while, and the staff has been awesome—especially Mariah, Brittney, Amanda, and Rachael. They’re all super attentive and really make the kids feel at home. It’s clear they genuinely care about my son’s well-being and development. One thing I really appreciate is that I’ve never seen or heard anything bad about how the teachers handle the kids. They’re always patient and professional, and I know for a fact that they don’t let any bad behavior slide. I’ve seen how they handle situations like hitting—they have quiet time and other methods in place to make sure every child learns what’s acceptable. It’s comforting to know that the kids are being taught respect and boundaries in a caring way. The activities they have set up are great. My son’s always talking about how great his days are . It’s not just about keeping the kids busy—it’s obvious these experiences are helping him grow. He’s picking up on new words and improving his social skills in ways I didn’t expect to see so quickly. I’ve seen first hand how much he’s developed since starting here—physically, socially, and even with his language skills. The team at KinderCare, especially Mariah, Brittney, Amanda, and Rachael, deserve a lot of credit for that. If you’re looking for a place where your kid will be in good hands, this is it.

Take my advice and don’t regret enrolling your child in this KinderCare location. Why is it so bad? It’s due to the unprofessional behavior of the manager, Lindsey… she created a stressful and inappropriate environment. The management a few months ago used to be great! Until new management was hired... My brothers child has even mentioned how mean she is to the employees, which raises serious concerns about the workplace atmosphere and its impact on the kids. To make matters worse, when I help out my brother and pick up his kid the Manager, Lindsey was dishonest with me on several occasions, lying straight to my face. This lack of integrity is unacceptable, especially in a setting where trust between parents and staff is crucial. I expect better from a childcare facility, and I urge the administration to address these issues immediately. Until then, I cannot recommend this location to any parent who values a nurturing and professional environment for their child.

Don’t ever send your child there!!! The directors are absolute disaster!!! Mariah can’t even express herself or communicate appropriately with the staff!!! Only agreed to be at this daycare for a discount!!! Aly, the district manager is the worst at commutation? Asked us to talk to her regarding issues in my baby’s room and never got back to men Complete waste of time! No cameras, no appropriate education for the staff! Staff leaves the kids unattended on the charging station! No cleaning crew at all! Staff is Constantly on the phone while working with them! Not sure how about other rooms but baby’s room is absolutely the worst! I was scared every time to leave my child there if I am not working! They were not even able to feed her and communicating on the app is absolutely the worst!!! It says she had the whole bottle and she was starving for 5 hours when I got there and she was only eating 1 oz! Some staff shouldn’t even work there ever!!! They need to install cameras so staff actually watch the kids! Some people made it tolerable there and took great care of my baby girl, thanks to Amanda - the cook and young girls - Katie and her friend! They deserve to be somewhere where they are appreciated much more! Good luck everyone who sends their kids there!

My daughters have been at KinderCare for 7 months now and we are SO thrilled with the care they receive and the learning they are doing! We were really looking for a strong educational program, and were underwhelmed by some of the other options in the area. KinderCare really stood out to me as being a school rather than just a daycare, and my kids have learned so much and just adore their teachers and staff! So from us, 5 stars for awesome educational and developmental standards, a safe and healthy classroom environment, and teachers and staff that always make my kids feel cared for and safe!