Kindercare Learning Center is a child daycare & preschools daycare located at 16901 Lassen Street, North Hills, California CA. Find contact info, location details, and similar daycares nearby.
What Parents Say
KinderCare Learning Center North Hills receives overwhelmingly positive reviews praising caring, attentive staff and a welcoming environment. However, two detailed negative reviews describe serious incidents including child injuries, inadequate supervision, staff misconduct, and poor management response.
My son attended this school and has over 25 incident reports with several of them ending up in the urgent care or hospital . My sons on the spectrum and I was told by their district director the center is not equipped to handle him even though all he had was a speech delay . They lost his iep and other evaluations that was provided to them. Kids are left unsupervised during outside playtime while all teachers just lounge on the benches on their phones. The director is always gone on a trip or some sort of family issues but that doesn’t stop her defending the staff blindly when you bring up issues. One of the male teachers forced my son to eat food and yelled at him when he declined. There is one teacher there that is god send ms Delilah but other than that it’s just a bunch of young kids taking care of the children while being on their phones . You pay for extra curricular classes and they don’t do them won’t notify you or refund you. I was paying so much money stressed out and now that my son attends Castlebay lane charter he’s soo much happier no incidents of him getting hurt , does not cry at drop offs his self esteem is so much better who would’ve thought an lausd school would provide such a great service to you at no cost . While I was throwing hundreds a week to Kindercare and my child was miserable should’ve left sooner.
We could not be happier with our 1.5 year old daughter’s experience with Kindercare Northridge. They are attentive, kind, professional, and patient. Our daughter has already learned so much and loves all of the teachers. Thank you to Regina, Isabel, and the whole staff!
My child went there way back in the mid 2000 but now with everything out about kindercare I thought I would share my experiences. One time when my daughter was only 3 a teacher threatened to strangle her with a belt during circle time because she was too loud. I immediately removed her hrom the class and complained to the office and they completely ignored it and instead said my daughter was lying because apparently it was a purse strap not a belt, again she was 3. The other incident we had was when there was a fire on campus and I wasn't notified, I only found out because I happened to have the news on. Hopefully this all explains the 1 star review
The teachers are caring and nurturing. It's all hands on deck at this school. The place is welcoming and all personnel are easy to speak with. The APP put me at ease knowing I can check on my child any time of the day.
My daughter attended for two years we had such a positive experience. The center director, Deborah Bradley runs a very effective and organized school. The teachers care and enjoy working with kids.