Kindercare Learning Center

My ten month old son was ABUSED. He HAS SEVERAL BRUISES, SCRATCHES AND DEEP CUTS FROM. Kindercare. I took son to daycare at Kindercare 3269 E German, Gilbert Az, 85297. I left two bottles with the instructions to feed him the bottles at 11 am and 2 pm. I received a call from Randa, assistant director at 4:06pm. She told me that my son was crying and very upset because he was hungry. She asked me why I had not brought him more than one bottle. I told her I brought 2 bottles and explained what time he should have been given them. I heard my son crying and it was very disturbing. It sounded like he was in great distress. The phone then hung up. I called back. The assistant director told me that they found his bottle. I let her know that I would be there at in a few minutes. I arrived at the facility and had to wait longer than usual for Frances Lopez , one of my sons teachers to give him to me. I was not allowed in the classroom so I waited. She then handed him to me without any mention of scratches, cuts, and contusions that were on his arms, shoulders neck and ears. After I realized that he was hurt I called his daycare. The assistant director answered and told me that she did not know anything about this. The assistant then paused and said she was just informed of an incident report. I told her that I sent pictures to the Kindercare app and told her they were very bad. She said she was going home and would address it tomorrow. The next day I went to the daycare and was told that the director Amanda would contact me when she got in. She called around 8:30 and I went back to the daycare and we spoke in her office. After seeing the pictures of my son Amanda said she did not believe that they looked like abuse. She says one of the bruises looked like a mark from sleeping and another from a seatbelt. She said he may have hurt himself or perhaps he was putting himself in harms way and a teacher grabbed him. She then told the police officer who came to investigate that she wasn’t sure if I had dropped him off with all the bruises and cuts. My son has been having nightmares and crying more than usual. He is traumatized. I can’t imagine the amount of pain and suffering he was put through. Please, if you know something say something. You can report anonymously to the police or the child protection authorities.

Picked my 2.5 year old up with a huge lump on her head. Never got a phone call. When I inquired about what happened, they said "she tripped and fell on her cot." I later learned from a teacher who witnessed it, that she was forcefully thrown on her cot by the cook who was giving one of the teachers a break. To think my baby was in so much pain and forced to lay on her bed and I was never even notified. They tried to cover it up but I knew exactly what happened. How do you trip over a plastic cot and get a lump on your head? AVOID THIS PLACE. THEIR STAFF TURNOVER IS ABSOLUTELY RIDICULOUS AND YOU CAN TELL THE TEACHERS AND STAFF REALLY DON'T CARE. My child has been at another daycare for the past six months and thriving. I hate I made the mistake of putting her here.

My son has been attending this daycare center since the beginning of the year and my husband and I are very pleased with the teachers. They are kind and very attentive. My son knows a LOT being the youngest of my three children and the teaches take time to make the lesson plans more challenging for him so that he continually learns new things. We really appreciate this beacuse its hard to find care where there is flexibility to attend my child's needs. I recommend this facility if you are looking for a place with caring teachers for your child.

Love this school great teachers. My daughter been doing for a year since 2023, her teachers Lena and Ms erynn are great with her, helped with learning. Great activities. Will always keep me posted. The director Amanda is amazing!

I had two of my girls attend here. It was going pretty well at first, and then my girls would come home constantly with Diaper rashes And my girls diaper rashes were bad skin missing and waltz , I would have to call them to remind them to make sure my girls were getting changed and my infant was being fed. They’re clothes constantly go missing Losing my daughters diapers! My youngest daughter would constantly have bruises, and then sometime I was wondering what happened? No one had a clue Until I made concerns about it, And there was no incident report! I also walked in, and I had witness a teacher, pulling my daughter by her arm I was pissed I talked to the teacher and the Director! I feel like my concerns were not being validated, just being pushed to the side! I feel like there are too many kids and not enough employees! My husband and I was constantly getting called to pick up my girls saying they had fevers. Bring home my child She did not have a fever. I did call the lady in charge of the district. Nothing would change. And when I did that, I felt like I was definitely being targeted! And I’ve been waiting to do this review for my kids no longer to be there because I didn’t want them to be retaliated against I would just bring up my concerns and I was not being heard, and nothing was changing!