Kindercare Learning Center

We have had a great experience at Kindercare so far! My daughter started with Ms. Brooke in the infant room in 2024. Her constant calm and the impressive amount of time that she has been at the center was the main reason we chose Kindercare. My daughter pretty immediately bonded with Ms. Amanda too and she still LOVES seeing her around the center. We are currently with Ms. Rosie who has also been with Kindercare for a long time. I cannot say enough good things about her. Entering a room of multiple toddlers and seeing them all playing, engaged, following directions, etc. is literally the work of a magician!! I LOVE how often she sends photos and videos and how she writes a little blurb on what they did that day. Ms. Rosie always seems to have engaging activities planned and it’s so clear that my daughter is in a nurturing, safe, and fun environment! Having breakfast, lunch and snack being included is also SUCH a huge weight off my shoulders!

We seriously love this place. From the moment we walked in, we knew our child would be in great hands. The staff is so kind, patient, and clearly loves what they do. Our little one is always excited to go in the morning and comes home happy! They do such a great job keeping the kids engaged with fun activities, learning time, and play. We’ve noticed such a difference in our child’s confidence and development since starting here. Plus, the place is always super clean and feels really safe and welcoming. They’re great at keeping us in the loop with daily updates and pictures, which we really appreciate. It feels so good to know our child is being cared for by people who genuinely care. Highly recommend to any parent looking for a warm, friendly, and reliable daycare!

We’ve been at KinderCare since December ‘22 and have had such a wonderful experience with all of the teachers and staff in Eatontown. They treat my daughter wonderfully and you can see how cared for she is by how happy she is to arrive each morning. This all makes leaving her during the day so much easier. Communication is excellent and I love getting pictures throughout the day. We are very happy and I have recommended the center to other new moms in the area.

I had some bad experiences in other daycares so I was traumatized and worried about brining my daughter here. However from the first day her teacher Ms Rosie the director and the staff made me feel comfortable and safe. My daughter loves to go to school. She’s now in pre-k with Ms Elizabeth and Mr.D who are always in a good mood, helpful and caring towards the kids. The lessons are fun and engaging and she spends time outside which she loves. The communication with the school is great including an app that they send pictures and lesson plan updates.

As a customer of KinderCare since 2019, I can honestly state that the quality of care has declined significantly since new leadership came in last Summer (2023). Since her hire, the culture of the center has shifted. Staff are not supported and she has created a toxic work environment for staff and parents. She is condescending on the phone and in emails to customers, and then gaslights you when you call her out. As a teacher for 20 years, and having lived through COVID, I know that relationships are the basis of child care and education. The current director does not value relationships between staff or families. In the past few months, so many senior staff left for jobs where they felt supported and happy, leaving new and untrained staff coming in and being with my child. The lack of stability for children was not fair to such young children. The few wonderful teachers left probably won’t stay much longer if they have better opportunities or if they can retire. I am heart broken for my child and other children at our center, as so many of these people have been like family to my children and us since my oldest started there at 4 months in 2019. We tremendously miss the old staff who have left. The drastic changes in the center have directly impacted my child, as she often asks where staff and teachers are because they are here one day and gone the next. I would love to know the total number of parents and staff members who have left the center since June of 2023. I have made multiple attempts to discuss these issues with upper leadership via phone calls and emails, and all have fallen upon deaf ears. Emails have gone unanswered and follow ups via phone have yet to come. I continue to wait to hear back from KinderCare family operations/ upper leadership while we look for other possible options for my child.