Kindercare Learning Center #708

This center is so warm and has gone above and beyond to make me feel comfortable leaving my first young child with them so I could return to work. The teachers are all so talented and dedicated, and the director is very responsive and warm. I appreciate the updates that I get about activities, meals, and toilets that my infant experiences in real time throughout the day through the app and every time I get a picture it makes my day to see how happy and engaged my child is.

The crazy thing is I attended this center for 2-3 years when I was my sons age, I loved it then, and I still love it now!! Everybody here is so warm, nice and welcoming. And they LOVE my son, and he loves them! It makes me so happy! There is nothing a mom deserves more than to know that her child is in a safe environment, thriving and learning while she is at work and South Cleveland Kindercare provides that. Special shout out to our girls Ms. Brittany, Ms. Kris, Ms. Shatuna, Ms. Stephanie, Ms. Shaniya and my son's "best teacher" as her calls her Ms. Shay! You ladies are the absolute BEST! Thank you for everything!

Best best best childcare / preschool program ! My son started at another kinder care and it was a horrible experience. So I was very skeptical and traumatize with kinder care and the first tour Ms.katana and Ms.Stephanie made me feel So comfortable and reinsured ! Then my son teacher Ms. Kris is AMAZING! He always wants to go to his classroom never is hesitant about going to class they work so well with him. It makes me so happy to know while I’m working my son is learning and being loved on as if he is with family. This is the best center they work so well together from the front of the center to the teacher and kids. Also very interactive with parents! The app gives you a step by step of your child’s day ! Great environment I recommend to anybody who is thinking about a childcare in Westerville.

My daughter attended for two years and only attended the toddler rooms. From 7/2021 to 7/2023. The first center director that was there, was the BEST. Her name was Crystal. Stephanie then stepped in as acting director and then she left. Colleen, the current director that took over is very unprofessional, rude and not friendly. Almost every time my mother, husband, or I picked our daughter up, she was either screaming at a child or just yelling in general. Also, sometimes during pick ups there would be young girls (I’m assuming some of the teachers daughters?) in the room twerking 😮 After my daughter aged out of the toddler room, she was moved constantly between two different rooms. My husband and I were not notified of a couple room and teacher changes until the morning of drop off. The only reason I am giving 1 star is because my daughter only liked one of her teachers Ms. Bobbie and also because I have to give a star. Other than that I would give NO STARS! In the two years of our daughter attending, there was so much instability and inconsistencies with teachers and directors. There was also a lot of days were the center or classrooms were closed due to lack of teachers or teacher being sick. There would also be volunteers in rooms that we weren’t notified of before. It also smelled dirty and unclean. Before we left, the other Cleveland St. location closed and the teachers and children merged to this location. My daughter came home a couple times with unexplained bumps and bruises. When brought up to the director/teacher, excuses were made that the teacher either forgot to give an accident report or the teacher wasn’t there at pick up to give us the notice. My daughter came home everyday unhappy and over stimulated. The app that is offered is hardly ever updated with meals, naps, or potty times. Safety wasn’t entirely an issue although the door code was only changed once in the two years our daughter attended there also aren’t any safety cameras anywhere. Also, the tuition was raised every time we re-enrolled. I would just stay away. Although I can’t speak to the infant or school aged kids care.

I am so thrilled with the new management of directors at South Cleveland Ave KinderCare. Katana and Stephanie are exceptional. Their leadership is valued, and I believe there are great things in store. There is so much love and happiness and the staff are passionate, nurturing, patient, and amazing leaders/educators as they care for our children. For anyone looking for childcare, I highly recommend South Cleveland Ave KinderCare.