Kid Zone is a child daycare & preschools daycare located at 4375 Ebenezer Rd, Baltimore, Maryland MD. Find contact info, location details, and similar daycares nearby.
What Parents Say
KID ZONE receives mixed reviews with significant polarization. Three parents report positive experiences with caring staff and good learning environments, while four parents cite serious concerns about inconsistent staff behavior, poor classroom management, defensive leadership, and lack of developmental progress.
My kids have had a great experience here! Both of my daughters have met so many wonderful friends and teachers, and continue to learn so much in their classrooms. The staff is overly communicative and have always taken my concerns seriously. They go above and beyond to ensure my daughters are safe and well cared for while there.
Some of the staff members are nice and some are rude. Prior to moving my son from this facility, I've heard some of the younger staff members be rude to the children and get smart with them on several occasions. They often would put my son's diaper on incorrectly causing his clothes to be soiled at least once a week. There were instances where half of his diaper would be in his behind. When this issue was mentioned to his teacher she didn't understand what I was saying as English was not her first language. When speaking with the director she was always very defensive and often looked as if she could care less. Staff never offered a solution for issues, only excuses. The curriculum was a secret for some strange reason. I asked several times and nothing was every provided. I think all they did was color and draw. I've never seen my son's class or any other class do anything else. I never saw anyone read or sing with the kids. Ever. I removed him from this school and sent him another facility where he is flourishing. After 90 days in the new facility, his speech and cognitive skills have developed more than they had in the 6 months he spent at KidZone. For just $11 more a month in price than what I paid at KidZone, his meals are more nutritious with fruits and vegetables at every meal and snack. Diapers, wipes, and bed linen for naps are included in the tuition versus KidZone that provided none of that and the food offered was always processed or from a can.
This daycare will suffice for a child who has basic needs. The staff is incredibly inconsistent with teaching young children appropriate coping skills on an emotional and social level. Inclusion is non existent when a toddler has a melt down but the discipline and comments made to the very young children are condusive of creating turmoil and insecurity within a child. Most teachers complain about the children and being there and so oftentimes you can hear them being incredibly negative with the children. Comments like “wipe that look off of your face” to a 3 year old. When met with discontentment by a parent; the faculty and staff become incredibly defensive and disrespectful to the parent. When asking about specific credentials of the falcuty and staff; I was told it would be provided but those credential were never produced. Removing recess for an entire class of 3 year olds was used several times as a form of discipline. If your child has extra energy and requires a lot of stimulation to remain compliant and on task; this isn’t the center for you. If your child has any separation anxiety issues; this is most certainly not the place for your child. Consistency and positive reinforcement methods are severely lacking.
I have never in my life seen a business so poorly run. The owner/director seems more worried about computer systems and new technology that he is not really paying attention to what is going on in the classrooms behind closed doors. I've seen kids mistreated and if I didn't see "it written in the handbook that we cant do that" then I guess it was ok as long as it was not technically a written rule that they not be mistreated the way that they are. There is always a blind eye to what "management" does not want to deal with and they are very close minded if it is brought to their attention. I understand that it is a business and you make money from said business but when you are handling other peoples children you have to be there more for the kids and I did not see that AT ALL... Grant it kid zone has SOME excellent employees but instead of trying to make the center and employees better for the children the main focus is put on ways to get more money and convenience like finger scanners. Kidzone has lost many employees over the past couple of months for a reason... so if you decide to send your child there be prepared for a lot of inconsistencies.
This place is absolutely amazing. I highly recommend anyones child to attend here. My son loved it he learned so much from the wonderful teachers and had alot of fun. The staff is absolutely the best 🙂 when my son started first grade he cried leaving here I never had any issues with this place and my son attended virtual kindergarten and one year prior I have no complaints whatsoever your child will be safe here