Kid City Usa Longwood East

Where do I start!!! About 10 years ago, Maria cared for my son Adam and treated him like her own. The staff and owner have always been amazing and truly care about the children. Now, I have my two- and four-year-old going there, and I wouldn’t take them anywhere else. I’d even drive an hour if I had to — that’s how much peace of mind I have knowing they’re safe and loved. I made the mistake of trying another daycare that was closer to work, but it didn’t compare. Even though they had cameras and fancy upgrades, my kids were constantly sick and came home with bruises. That’s when I decided to go back to Maria, and it was the best decision I could’ve made. Here, the staff communicates right away if something happens, they serve fresh meals, and the environment is always clean and welcoming. I’m honestly shocked at any negative reviews — yes, they have rules, but every good place does. Thank you, Maria, for always putting my kids first and making sure they’re safe, happy, and loved. ❤️

My son been going to this daycare since he was one year old. I loved it there. There were always fun activities and field trips, and they even helped him with his homework. They really took great care of him. Maria and Ana are the best and the rest of the staff.

If I could give 0 stars I would. The directors of this school are very unprofessional and rude. The staff that takes care of the kids are great, the lady with the blonde hair is so sweet and would greet my child so nicely every day. From the beginning, I could tell that the director didn’t like me, shes hardly ever there but when she is the energy is very off. She likes to discuss things that should be private in front of everyone. The first time I was late MONTHS AGO, I asked about the late fee she gave me a snarky remark saying “just don’t be late” and was in front of her staff and parents. I was shocked so I let it slide. SHORTLY after that my child got hurt less than two weeks apart and each time I asked about it, nobody could tell me what happened. I got two different stories from Ana and the teacher that was there but never heard anything from the other director. Other than that I never had any major issues or so I thought. I work in a call center so no two days are the same. Sometimes I would barely get to the center right at 6:30 due to my calls. But I had got it under control around November. I got promoted and was i training from November to January so i started getting there a little earlier like 6:25, no one every said anything to me about it. This past week, i was late leaving work on Tuesday and when i called to let them know the director answered and immediately said “this has been everyday with you” and when i said it hasn’t been every day, she proceeded to try arguing with me saying that her staff told her I’ve been late multiples times. When I asked her to give me another date of when I was late she brushed me off and told me that i gotta figure it out. I told her I can’t control that because of the type of work that I do and she basically said she didn’t give a damn. After that I just told her I would be there as soon as I could. From there it became a shit show. When I came in the next morning and was making my payment, she was rude in how she approached me again trying to confront me in front of her staff and when I ignored her she started to talk to me like I was a child. She said if I’m not there by 6:30 then I would have a problem and when I responded with “what are you gonna leave her outside” she said no I’ll just remove her from the program. I took my receipt and left. As soon as I got in my car and left Ana called me and said my child was terminated as of this Friday. In the time that I have had my child in this school(roughly 7 months), I had been late (meaning past 6:30) a total of 4 times and every time I’d call and let them know. So for them to say that I was late multiple times like it was an everyday issue was a problem to me especially when no one ever approached me about it. This school has rubbed me the wrong way from beginning to end and I was already planning to take my child out but the way in which the director handled this situation has really left an awful taste in my mouth, it just confirms the feelings I had about her. There’s a difference between being strict and being catty/nasty. I would not ever recommend anyone bring any child here. You have been warned.

My son has been here since 6 months old. He's two next week, and they love him like he's their own. His teacher always tells me how much she appreciates him. The staff is kind and always informs me when chaos occurs (as it often does with a room full of toddlers).

I have been taking my daughter here since she was about 9 months old. Now she's about to be 3. My daughter loves it here. The staff is great. The owner is awesome. Summer program there is amazing as well. Once a month they have a parent night out where they host daycare at night for parents to go on a date etc. They helped me potty train my daughter and have always treated us all like family. Great place to take your child. Healthy food menu as well. Uniform t shirts are required. Formula Milk provided for babies. All you have to worry about bringing weekly for the young ones is a blanket for the kids to nap on with their cots and an extra change of Clothes. Overall great experience.