Imaginations Early Learning Center

I am writing this review as the father of the children referenced in my wife’s previous negative review. I want to add my perspective, as my personal experience with this daycare reinforced our decision to remove our children and underscores the serious issues with this facility. Our primary concern was the unannounced and unsafe transition of our one-year-old daughter to the toddler room. She wasn't independently standing, let alone walking. Even now, weeks later, she is just starting to take a few steps at a time but is still not walking efficiently, proving she was not ready for the move. When my wife was informed at drop-off that our daughter was being moved, it was clear this decision was made for the daycare’s convenience (to open a spot in the baby room) rather than our child’s safety or developmental readiness. This was especially alarming given the significant age and mobility difference between her and the other children in the toddler room. The director claimed, "Based on observations we determined she was ready to start engaging in the toddler environment," but no developmental assessments or observations of our daughter were completed or shared with us as her parents to justify this move. Later that same day when I went to pick up my son, I approached the director directly to understand what happened and what could be done. When met with repeated “I don’t know what to tell you” responses to our legitimate safety concerns, my frustration grew, and yes, I did raise my voice. This was a direct result of their unwillingness to engage, provide answers, or take any accountability for a decision that put our daughter at risk. Their response attempts to deflect by focusing on my raised voice, but it was a symptom of their absolute refusal to communicate or problem-solve with concerned parents. Their claim that my behavior caused distress to children is a gross misrepresentation and a way to justify their retaliatory disenrollment of our son. We gave a three-week notice for our son’s last day because we no longer felt comfortable with the care provided. Their immediate response was to revoke his enrollment, effective in two days, essentially punishing him by ripping him away from his friends and familiar environment with no warning. This demonstrates an appalling level of unprofessionalism and a clear act of retaliation, proving their priority is not the well-being of the children or families, but rather avoiding accountability. Beyond our direct experience, we also observed other concerning practices over time, as my wife mentioned. The high staff turnover is a red flag, and witnessing staff on phones only confirms that this facility has gone significantly downhill. This daycare proved itself to be unsafe, uncommunicative, and ultimately retaliatory. I echo my wife’s sentiment: think twice, or even three times, before sending your child here.

WOULD NOT recommend. If I could give zero stars I would. Our daughter was in the baby room and recently turned one, but she is not independently standing and no where close to walking. The staff felt it appropriate to move our daughter to the toddler room a week and a half after her first birthday with zero communication about this change to either of her parents. I was met at the gate at drop off with "so she's starting in the toddler room today." I was shocked and immediately pushed back. She'd go from 3 other classmates to 9 other classmates, all of whom are independently walking, running, and climbing. I asked about the guidelines to be in the toddler room and was told the child has to be one and "nearly walking" -- so when I said, "okay, my daughter isn't even standing independently yet" -- they basically responded with "well we're sorry but another child has started in the baby room so she can't be in there any more." They moved our daughter to create a spot in the baby room where there wasn't one, and they did it at the expense of the safety of our child. (As a side note, our daughter has been out of the school for almost 3 weeks and she is still not walking, so she was no where close to being ready for the toddler room.) She also has started working with a feeding therapist and has to be monitored when she eats -- this would not have been known by any of the toddler room teachers because the staff here didn't bother to mention that they were considering moving her up anytime soon. As parents, we expressed our frustration and were met with "well I don't know what to tell you" from the director -- there was zero accountability taken. We did not feel safe leaving our daughter there and stated that we would not be sending her back. We also gave a three week notice for our son's last day. In retaliation, we were written an email stating that they "did not feel like they could meet our expectations" and they were revoking our son's enrollment, effective in two days. Our son has been there for 3 1/2 years and they absolutely ripped the rug out from under him. They took out their frustration with us on our son and overnight he was without his friends that he has been with since infancy. The level of unprofessionalism was truly astounding. Also, for prospective parents looking for daycare-- on two separate occasions I have seen the same toddler strapped into a chair with a restraint around his waist to keep him from getting out because he 'needed a break.' I've lost track of how many times I've come in and seen teachers blatantly on their phones and I've made it halfway through the classroom before someone notices I'm there. The turnover rate is unreasonably high even for childcare. I had to request a meeting with the owner because of walking in and seeing her berating the children in my son's former classroom, threatening to take away their toys and that she was "so done" with all of them. This place has absolutely gone downhill since our son started, and I wouldn't recommend it to anyone now. I know childcare options are limited, but I'd recommend that any parent truly think twice, three times, about sending your child here.

Hands down the greatest care. My son loves going here and is always happy when I drop him off and pick him up. I am very picky with daycare providers and have seen a lot of subpar providers in the line of work that I do. I can say, without a doubt, that they care very much for all of the children in their care and provide an amazing learning environment!

We are very grateful for the care and love Little Imaginations has given both of our children. All of the staff seem to have a vested interest in making sure our children are safe, clean, well-fed, entertained, and learning new things. We love the socialization they get too! Thanks for all you do! ❤️

If I was doing this review in January of 2020 when they first open and my son started going there I would give it a 5 star but as of today it’s a 1 star. I use to love this daycare. But I have had some issues in the last 6-8 months. I’ve picked up my son with dirty hands and face. a full pull up. Bruises. They keep saying my son is bitting and hitting and throwing chairs and that he kicked a teacher in the face. And when I asked to see the video they refused to show me saying that it was against policy but that the teacher was holding my toddler like a baby and that he wasn’t listening. The teacher was restraining my child. I got told I needed to find a new daycare on Tuesday and when asked how long I had they told me asap and now as of today 2 days later my son is not allowed to come back. And when I message her back she would not answer me as to why. Since my son has been sick the last 2 days.