Hills & Dales Childcare is a child daycare & preschools daycare located at 3505 Stoneman Rd, Dubuque, Iowa IA. Find contact info, location details, and similar daycares nearby.
As a new mom, I was petrified to put my baby in daycare. However, after touring Hills & Dales, I felt so at ease. The director is incredible, sweet, and SO knowledgeable. The teachers in the infant room are amazing, and our little one loves each of them so much. They truly feel like family after just a few months of attending. Communication from the staff is wonderful as well. Can’t recommend Hills & Dales enough.
They were great when my kids went there. My daughter was on the medical child care and things were great. I was expecting a baby and was told he'd have a spot since my kids went there, when it came time for me to get a start date for him, they did not have a spot for him. That one person didn't communicate with anyone else. Which in turn I had to start back to work later than I already was. (Was off an extra 4 weeks due to medical) My daughter then got an IEP and started at the local school district. Not once did anyone communicate with me that she could loose her spot as I was hoping to send her during the summer, now I have to scramble to find her a daycare for the summer because again they dropped the ball. My middle son also was going there and started at the local school district, and guess what, he also completely lost his spot. I told them originally I'd like to send them there during the summer and they said it'd be fine, but hey not like any of us count on daycare to be able to go to work. The communication there is terrible. The staff themselves are great, but the directors don't communicate with each other at all.
Hills and Dales is a wonderful and inclusive Childcare Center! Our daughter has attended since she was 12 weeks old (currently in 4 year old pre-k). We've had excellent experiences in each classroom and have built strong relationships with all of the teachers. We are lucky to have such loving and caring teachers for our daughter! We are so thankful that we have been able to work closely with the childcare director, Lis, for the years that we have been at H&D as well. She has gone above and beyond at exceeding our expectations, leading her center to achieve the highest level in the childcare quality rating system (QRS 5/5!) which is incredibly difficult to achieve. She has also taken time out of her day to help with personal transitions (moving to a new city/home) by creating a personalized picture book for our daughter explaining our upcoming move. Jessie, the assistant director, has been so helpful since she has arrived at H&D. She's personable, relatable and cares about the children. She expects greatness from her staff and does a good job of coaching when a staff member needs some assistance. Overall, we are very happy with Hills and Dales Childcare Center!
They are Amazing!!