Greater Waco Early Education Center

Our child has been enrolled at Greater Waco Early Education Center since he was just a few months old, and we have been consistently impressed with the quality childcare, loving teachers, and individual attention he receives every day. The staff truly cares for each child and creates a safe, nurturing, and faith-based environment. After hearing from friends who have tried other daycare centers in Waco, we are even more confident that we made the right choice. The Christian curriculum at Greater Waco not only supports early learning and social development but also helps instill strong values. Our child loves bringing home his Bible-based crafts and learning activities, which give us meaningful ways to talk about faith and growth at home. We are so thankful for the warm, Christ-centered childcare Greater Waco provides—it truly feels like an extension of our family.

My daughter has been attending this daycare since she was 11 months old. In the beginning, everything was great. As she developed and began walking, she moved up to more advanced classrooms, and I was happy with her progress. However, since she turned two, things have taken a serious turn for the worse. She has been bitten multiple times, scratched on her face (including near her eye), and even came home with a bruise on the side of her face. I understand that kids will be kids and accidents can happen, but the recent incidents have been deeply concerning. On June 6, I received a call informing me that another child had pulled one of my daughter’s braids completely out — this was a braid that was tightly secured to her scalp. When I arrived at the daycare to ask questions, no staff member could tell me what had happened. No one saw anything or could explain it. Now, my daughter is left with a large bald spot on her head, roughly the size of a half-dollar coin. It was so serious that I had to contact the police and initiate a CPS investigation — that’s the only reason I’ve waited until now to leave this review. To make matters worse, my nephew still attends this daycare. On June 18, when my father picked him up, he witnessed a disturbing incident. A young Black girl in his class, wearing her natural hair in an afro, was having her hair pulled repeatedly by another child. Despite the girl’s screams and attempts to get help, the teachers in the room did nothing to stop it. Over time, I’ve had several staff members privately admit that they are overwhelmed and tired of the ongoing issues. They’ve told me the center is severely understaffed, and the student-to-teacher ratio is unmanageable. I’ve voiced my concerns directly to the director and asked that more staff be hired, but nothing has changed. This daycare has gone downhill drastically, and the safety of the children is clearly no longer a priority. I’m heartbroken and angry over what my child and other children have endured. I can’t recommend this facility to anyone until serious changes are made.

My daughter currently attends and we love it and her infant room teachers! Since our tour they sold us with their open and transparent communication, and maintained that standard in our time with them.

I genuinely cannot imagine a better facility for my children to attend. They get excited to go to school every day and seem to love their teachers and friends. They come home with new information every day and are learning so fast. The entire staff is so friendly and welcoming each day, and they are fantastic about keeping me updated. I feel confident that my children are not only in good hands each day, but are safe, happy and being molded by genuine and kind people who care deeply about what they do. The facility is always very clean and smells nice and is clearly well-maintained. The director, Amanda, is fantastic and always very friendly. The enrollment coordinator, Marley, is fantastic not only at the “paper” side of it but also with the kids, and greets us with a smile everyday. And countless teachers, support staff, etc know my kids by name and seem to genuinely love the work they do. I am so thankful that my kids are in such good hands. Thank you endlessly, Greater Waco, for all that you do for the next generation!!! ❤️

My daughter has attended this daycare since she was 3 months old. Never had issues with any miss communications. Here recently a hardship with transportation started and I advised the daycare there will be days she a little late drop off time is 9am but I typically get here there 9:05-9:20 latest they said it was fine as long as I called in advance the morning of. This has been ongoing since March. Never had any issues. Until today the receptionist stated no she can’t be dropped off now. I advised why? I called and gave notice she said well policy states this… I said I understand but that’s not what we have discussed she has been dropped off after 9am multiple times, she states well we have to have a 24 hour notice, I asked when did that start? Because I have called each morning that she has been late for over 2 weeks. She said well it’s our policy. I have phone recordings, screenshots, text messages of drop off and pick up times. I have the pro-care app. I talked to Ms Ally, Ms Haley, and Ms Kyla. All 3 said different things to me. Then I get back on procare and her check in times have been changed. Although I had already screenshotted the procare app clock in times and have recordings and screenshots to back it up. So I call back again only be be told you can email the director, I’m not comfortable having this conversation. All I was asking is why were her procare times changed in the app for? This is supposed to be a church. They are shady. I’m a full time working mother, I work every single day. And I have to have my child in daycare because of the fact I’m single. Im just in a season where I’m having to buy a new car. So she’s been late a few times and they have okay it. But all of a sudden it’s changed. But I’m glad I have emails, screenshots, recordings, and documentation. I hope they can be honest and upfront in the future about things. And get on one accord with communication. Also forgot to mention when I asked her why was pro-care updated to different times she stated “I don’t have access to procare” I then refreshed her memory and said yes you do you have changed pick up and drop off information in your system in front of me while I’m standing there. Then ms Haley says “I’m sorry I didn’t mean that I meant I didn’t change it today” She provided me with the directors email but refused to answer any other questions because I advised her I can play recordings back and screenshot the information. I pray that there darkness comes to THE LIGHT! Being shady and dishonest is definitely not what the Bible teaches. They want honesty and consistency from the parents, hypocrites because they aren’t honest or direct on there end. Definitely will be switching soon. I pray and hope one day there families don’t experience what they put me through. Update : The Director called me yesterday to advise me that she was concerned with how her staff was treated. I advised NO ONE was yelled at, cussed at, or screamed at. I wasn’t even there in person it was an over the phone conversation. I advised her I could PLAY back the recordings for her staff so that’s why they got upset by my questions I also have PROOF that they updated her times of check in, in the app. The director DECLINED on answering any of my questions. Her response was “you should of emailed me, you were provided with my email address and didn’t email me” I advised the DIRECTOR I was late to work due to not being able to drop her off while in route so I was waiting till lunch break to do so! She advised my daughter was no longer allowed to attend . Then she says well she declining on answering any questions for me. I then advised her I understand wanting to back up your staff but wrong is wrong. My daughters check in times where change and I have the proof! (so basically they kicked my daughter out because they were caught in their LIE. Ms Ally, Ms Hayley, Ms Angela and Receptionist. Thankfully our legal team has been helpful so I look forward to the contact in the future to see accountability. I hope there PASTOR holds them accountable before then ☺️