Frisco Fun Club

This experience was just absolutely amazing. I have nothing negative to say about our experience here. Everybody there was very welcoming, warm, and extremely supportive. In particular, our ski instructor named Annika. She was our instructor for the day and was very supportive. Right of the bat, I could tell she genuinely enjoyed her job and working with her students. The way she explained things was just very clear, and understandable. We all progressed fast, which was remarkable as we did not have any skiing experience whatsoever. We went from not even being able to lock our feet into the ski’s, to going down the largest hill at 15-20 mph, being able to stop, and make tight horizontal turns. I don’t think we would’ve been able to progress this fast and have such an amazing time without the assistance and support from Annika. It wasn’t only Annika that provided pristine customer service, all of the employees were just so amazingly nice and welcoming. I will definitely be coming back to Frisco adventure park.

This is the 3rd snow tubing place I’ve been to and overall it was a good experience. There’s a shop in one of the cabins where you can get ok coffee, small but tasty waffles and sandwiches. Overall kid friendly but kids must be 30 inches tall to ride and must ride in their own tube. Probably not the best for young children but good for older kids. A con is that other places offer double tubes which are nice for younger kids to ride with their parents. I didn’t see any double tubes here. Check in was smooth, and they seem to be strict on time slots compared to places like Fraser tubing hill. The safety video was fun and informative and they also had a Spanish version available. The conveyor belt brings you up safely and slowly. There are 5 different lanes you can ride down but there’s def a lot of waiting. I like other tuning hills where it’s kinda a free-for-all when going down. Here, you had to pick a lane and wait. They sent people down at the same time. You had to wait til everyone exited at the bottom before they sent you down. We went on a Friday around noon and it was getting busy. We got to go down 5-6 times with our 1 hour time slot. You have the option to go down solo or in groups up to 4. The nice thing is that the staff can push or spin your tube down which is fun. Spinning is more fun but going down straight makes you go further. I found this hill to be a shorter ride than other tubing hills. This hill is also a LOT bumpier and it kinda hurt to go down. A lot more rules (like you can’t go down Superman style) but they’re very well organized. Overall a good experience.

Like everywhere else in Brec, this place needs some hospitality training for some of their frontline employees. My group spent around $1000 for tubing with our (large) family. The entire check in process was insanely disorganized and we were treated like it was our fault. The female rep that checked us in had an attitude from the moment the first words came out of her mouth. She was argumentative and overall super loud and negative. She also messed up each section of tickets that were ordered and tried to give us all 1 hour when multiple of us had paid for multiple hours. When we took the passes back inside, she decided that giving us all 2 hour passes instead was better. We still had people in our group that paid for more time and at this point we had to wasted an hour with this employee, burning up our tube time. Shoutout to the manager that we happened to run into that went out of his way to help us and get us all sorted out. If it weren’t for him, we would have been much more upset. As far as the facility and other people that worked there —excellent. Our family had a great time but it was almost spoiled from several negative interactions of one person. I hope she gets th training she needs soon!

So fun! Every year this place continues to kill it with staff training, Hill design, timing, and general positive experience. Hill was running really fast and staff were spinning and pushing tubers (that wanted to!) so super fast. Terrain Park looked fun and well maintained with a fast tow rope. Ski instructors were great as well.

This was a nice park with plenty to do. Nordic skiing, tubing, sledding. We tried to do the horse carriage, but they where all booked up (3 months inadvance).