Family Matters Child Care Center

Although Danielle & Trina weren’t so bad. I would never put my child in Family Matters Center due to a number of serious concerns regarding the quality of care he received during his time there. First and foremost, I was extremely disappointed with how bathroom accidents were handled. My son, who was in the process of potty training, often came home in clothing soaked with urine, indicating he had been left in soiled garments for an extended period. Despite making significant progress at home, he continued to have frequent accidents at the center — which leads me to believe that he was not being given regular or timely bathroom breaks. Additionally, his personal items were not properly tracked. He regularly returned home in different clothing, often missing socks or other items, and I never received the majority of his clothes back. The center’s strict policy of not allowing children to be dropped off after 9:00 AM, even when breakfast had already been provided at home, was also concerning. The inflexibility of this rule seemed more about convenience for staff than the well-being of the children. Most troubling, however, was the lack of consistency and professionalism among the staff. There appeared to be constant turnover, with many employees seeming untrained or, frankly, unfit to care for children. The environment lacked structure and oversight, and at times felt chaotic and unsafe. After experiencing multiple childcare settings, I can confidently say this was by far the most disorganized and concerning. I would not recommend Family Matters Center to other parents, and I will never place my son in an environment like that again.

My daughter has been going to Family Matters for over 3 years now and I couldn't be happier with their child care services. All the teachers my daughter's had have been attentive and compassionate. My favorite thing about this daycare is they use an app that they update throughout the day on the things your child is doing/eating. They also upload pictures of the kids playing together. I'm always confident my daughter is in good hands when I drop her off every morning.

My preschooler has been going here since she was an infant. She comes home with the cutest art projects weekly and it feels really good to be able to drop my daughter off and trust that she’s in good hands. The teachers are attentive and incredibly nurturing. We love Family Matters!

Our family has been sending our child to the infant class at Family Matters Child Care Center for the last four months and have had a great experience. The teachers and staff really care about our child, which was the most important consideration for us when choosing a daycare center for our first child. The communication between us and the staff has also been excellent. Everything (feeding/sleeping updates, communication, billing, check in/out) is done on Brightwheel, an app that is easy to use. We highly recommend the Family Matters Child Care Center for anyone looking for high quality and affordable daycare services in Sacramento.

I have two kiddos that are enroll into family matters child care. And I have zero complaints they treat both of my kids with care my sons teacher Ms.Necia have been with him since 2 months old and treated my son like her own which as a parent make you feel so comfortable. My daughter is treated with care and grace as well by Ms.Danielle they always let me know what's going on with my kids. And communication makes a parent feel comfortable.