Family Housing Program-Shelter Care is a child daycare & preschools daycare located at 969 Hwy 99 N, Eugene, Oregon OR. Find contact info, location details, and similar daycares nearby.
What Parents Say
ShelterCare is a homeless services and housing assistance organization, not a daycare center. Reviews praise their case management, housing support programs, and commitment to helping people achieve stability and independence. However, some reviewers report inconsistent staff quality, communication issues, and concerns about consent and privacy.
-When I became a client with ShelterCare in Jan. 2003, I was an emotional mess. It took me a long time (about 10 years) to stabilize. That wasn't the fault of ShelterCare, that was all on me. Their program is excellent and if you let it work, it will. I had some excellent Case Managers. When a CM didn't work, I went to the powers that be and changes were made. About 10 years into the program, I knew I was ready to move on. It took a few years of searching and a couple of waiting lists before I was able to move. I continued having a CM for a few months after I moved just to make sure I could be completely on my own. I can't say enough wonderful things about ShelterCare. If you want to get better and are willing to work for it, ShelterCare is a great program. I know if I need their support in the future, all I need to do is ask. That is a comfort.
Some employees were knowledgeable about services they offer, some had no idea of the scope of services available. Some workers can be responsive and helpful while others will absolutely ghost you, leaving you completely on your own even at the most nadir of times. While I would say don't ever count on a worker or organization to be there for you when you are in thebmost need, I know the realities of being in the most desperate need and being at the mercy of these organizations. It is a most helpless and demoralizing experience.
Literally the worst place with the worst management! They kept a picture of my daughter on their website for 2 years without my consent (or her father’s consent) I have never received services from them nor will I ever! They are refusing to share who gave consent, even after I offered multiple times to bring in the documentation showing I am her mother who has always had custody! So disgusted with this agency!
I am homeless and they are helping me to find my own apartment. They helped me obtain a federal housing grant and they have assigned a case manager to work with me. I will be getting some mental health services through Shelter Care as well. I like this place and I feel safe here.
I was in hospital at River bend just had surgery need a place to stay and help in hearing the social worker at River bend who works with shelter care. Was no help and didn't want to help I am homeless and disabled and need help.. the social worker was not . A true person. She made matter worse. Need to learn what the word social worker means.