Enchanted Courtyard Childcare Development Center INC. is a child daycare & preschools daycare located at 1400 E Belt Line Rd, Carrollton, Texas TX. Find contact info, location details, and similar daycares nearby.
What Parents Say
Enchanted Courtyard has mixed reviews with stark contrasts. Some long-term parents report positive experiences with reliable, attentive staff. However, multiple recent reviews describe serious concerns including alleged neglect, lack of communication about daily activities, poor treatment of children, and potential discrimination.
The absolute worst daycare. My daughter and I brought her daughter here for less than a week. First day was great,we left her there half a day. The second day she was there all day. Not one diaper change was done. They were made aware beforehand that she had a rash. They said they would take care of it. By the time my daughter went to get her child she was crying and begging to go home. My granddaughter said they were mean to her. She was also isolated from everyone else. She is a mixed baby and we feel that's why she was treated this way. She shouldn't have been treated like this. We also got no reports of a nap,feeding or anything like that. I told my daughter to report them. I hope she does. If you look them up they also have been reported for neglect back in 2018. I wonder how many more were treated like this but never reported it.
My daughter went here 2 days, after the 2nd day she was begging to go home and stay home, saying they were mean to her. She loves going places and playing with other kids so begging to go and stay home is very odd. When I went back to get her stuff they gave back just about all the pull ups I provided them with for her, maybe 1 or 2 missing. She's not potty trained yet and doubt she didn't need a change more often. When I went to pick her up all I was told was her teacher already left for the day and they couldn't answer any basic questions I had about my daughter's day and provided no report card that tells me abt the day she had When they said they would. I knew nothing that happened those 2 days she was there and that terrifies me as it should any parent. Not knowing her behavior through the day, what she ate, how she got along with other kids, her progress on potty training if they really even did that. What activities they did, just nothing.
My sons been going here for three years now and my three month old starts tomorrow so far the staff has been taking very good care of my son. My sons been going here since he was four, his seven now.
I needed emergency childcare and a facility that was flexible! They were it! She came through at a time where I needed it and was very reliable! Thanks so much Enchanted Courtyard!
Terrible customer service