Crossing Rivers Health Child Care

Non-treatment of pain relief. Psych garbage only causes more problems. Which adds another prescription then another. What a joke! Legalize weed Wisconsin. You are getting sandwiched by all other states! Behind on your failed medical. While all forty states has you beat! Shame the facts are noted-as this is our rights of freedom-whether you except or not. By choice! Proudly say I-100% support the rights of weed for medical/personal use! The greatest of all you can not take this away! Nor to tell others they can not make decisions! You don't know their injuries nor their bodies like each person does. Get with the program called-freedom of choice!

This was easily the worst walk in/er experience I've had. I went in with sinus stuff and my BP was hypertensive crisis level so they gave me an IV with pain meds, which brought it down some, checked for kidney stones, labs, urine etc. The Dr ended up saying it was all clear and was going to send me home after FIVE hours. I asked about the nasal swab and she seemed annoyed even though that was why I was there. The nurse came in to ask if I really wanted that because it would be another hour. After the hour she said it was upper respiratory infection and was sending me home. I asked about the BP since it went back up and she said that can just happen in the ER. It was 196/115 and they didn't even take it again before discharge. By that time, the pharmacy had closed so I had to wait until the next day and that was miserable. She told me I could just go to Walmart and use their machine but I'm not even in that same state. They are going to end up with some serious consequences for their lack of patient care. I ended up getting into mychart the next day and there were numerous indicators of bacterial infection even before the swab, not to mention calcification of the kidneys that she didn't mention either. My regular dr will look into this since this particular hospital clearly just wanted to get me out the door. I never complained about the wait time or rushed them, so I don't understand their behavior. I'm not from here, I'm training in Marquette so when I asked others about it, they assured me that crossing rivers is a last resort when you can't go somewhere else. Next time, I'll drive the hour home to get proper care. Zero stars.

NP Charlene Sauer was the most condescending and unprofessional doctor I've ever encountered. I came into urgent care with my 9 year old who had labored and wheezey breathing and complaining of chest pain. She asked if my daughter had a fever and I explained that I picked her up from my mothers, immediately noticed her breathing and that she was warm, I was concerned so I brought her in. Her response was "so you knew she had a fever and chose not to treat it?!" She acted as if I was wasting her time just being in her presence. Zero bedside manner and she stood 3 inches from my face while talking. I tried to ask the nurse what her problem was and she heavy sighed and redirected me so this obviously isn't just an off day for NP Charlene. I wish I could detail the entire experience but there's too many things to mention. It was an absolutely bizarre experience. But my favorite part is her discharge papers say we came in for a cough... Wonderful work crossing rivers..

I started having a severe panic attack upon discharge and informed the nurse and had asked her to retake my vitals. She pushed me out the door with a 153/]108 blood pressure and didn't inform the doctor. I sat in the parking lot on the phone with my boyfriend for an hour trying to get my panic attack under control enough so that I could drive home. I think nurses need more training on panic disorders. It's not something you can just stop and get over. They escalate quickly and out of nowhere. Panic attacks are painful and not something to be disregarded.

Horrible urgent care. My son suffered for days with the wrong diagnosis, which meant treatment was useless. We advocated for him to receive antibiotic drops feeling diagnosis didn't align with symptoms. Still refused to treat appropriately. Called back a few days later as his symptoms had gotten worse. They still refused to treat eye infection with antibiotic drops. I will be using a virtual provider next time. Thankfully, his pediatrican back home, as we were on vacation, ordered antibiotic drops and his symptoms were almost gone after one day of treatment. You guys can count this as a 72hr return, because you were ineffective. Patient outcomes matter.