Childtime Children'S Center

I LOVE Childtime! My son went here after our nanny didn’t work out and it was the BEST thing for him! I had mom guilt at first until I realized all of the benefits of him going to a daycare. He got to socialize with kids his age, have days with NO screen time, learned new skills like using a spoon, and became a little more independent and adventurous! He went there from 6months to 5years old and was (and still is) at top of his class at big kid school from all he learned at Childtime. His favorite person was Ms Jennifer (who is amazing, kind and knowledgeable) and he followed her everywhere! My daughter just started going to Childtime and is 6 months old and thriving! She loves her people in infant class and seems to enjoy interacting with other babies. They care for and nurture her, and it’s fun to see her trying new things too! She also naps really well there which is cool. It’s so nice to know that my babies are in a safe place, cared for by the best people! Thank you Childtime!! Would 100% recommend to anyone looking for a safe, interactive, enriching childcare place for their children.

My daughter has been going to Child time since she was two years old and i have nothing but amazing things to say about this school. The teachers are incredible and even everyone who works in the front has been amazing. They take such great care of my daughter and will always make sure that she receives the education and love she needs. I have never had a bad experience and the staff there cares not only about the students but the parents as well. They will work with us to make sure are getting the support we need. I am currently pregnant with my second child and this is the ONLY school i would trust my child to go to.

I know my son is safe and loved for when I drop him off he is always greeted with a smile and a hug. They have a secured door and cameras, where I can see him through an app and his teachers keep me updated on his eating and sleeping patterns. What I love most is the photos of him learning to write his name, numbers, letters, and playing with friends he has had since he was a baby.

I barely registered my 18month old son today and I love the staff already I spoke to Jennifer for the past couple weeks and she has been so patient with all of my new mom questions and concerns she has treated me so kind and welcoming I can not wait for my son to begin and start socializing and learning new things Jennifer made it an easy decision and really took the time to help me she called me back in a timely manner. I was their for a tour and a child had a fever and she was really concerned and made sure the teacher checked it multiple times before calling the guardian I already feel at ease with this new transition coming soon.

I was very disappointed with this facility based on my experience of enrolling my four year old son there. He comes from a two parent household and because of that, I asked the school on numerous occasions if there is something that must be addressed (i.e dress up days, referrals, news) that I be informed via their Brightwheel app, email, or phone call. Every time that I asked, I was assured that efforts would be made to better communication between myself and them. That was never so. Unless I contacted them inquiring about my son and his progress or problems, I was never reached out to over the course of the near 9 months my son was enrolled. The few times in which I did get a response to discuss behavioral problems my son was having at school with other children, and after being given a copied incident report from my son's mother and not by them, I was met with explanations that suppressed the seriousness of the issues he was facing at school' being told he was just a "boy being a boy," "we know he's good," "we'll keep working with him," and "sometimes this happens." The less than handful times I was able to converse with the director of the facility, Mary Ann Moreno, I was met with passive aggressive quips never detailing the incidents my son was a part of, but evident annoyance from her that this issue was taken to her. After my last point of contact to check in how my son was doing, I was understandably surprised when I was met with rude behavior by said director in telling me he was sent home, that I "need to understand" his behavior was not okay, and the threat he will be disenrolled insinuating my compliance to negative behavior from my son. I asked in what ways can I give more support to the school, and re-emphasized previous requests to be contacted or called during my son's class to talk to me, and was never responded to (nor has that that specific request ever been honored when I asked). This morning I came to find my son was disenrolled via my son's mother and was again given no notice via their app, email, or phone call. when I called the facility, I was sent straight to voicemail and have not been called back since. I was assured since the beginning from the director and assistant director that they were understanding and proactive to include both parties and co-parents for children for an equal and equitable experience, but that was the farthest from the truth. Additionally, Ms. Moreno's behavior to other parents that I witnessed when talking to them or messaging them is inappropriate as it is founded in sarcasm, passive aggressive jabs, and lack of communication. When confronted by parents however about problems, including myself, she is dismissive and/or her attitude changes to being considerate to avoid accountability. She prides herself on "building strong relationships with my parents and staff," but that only is evidenced if she is in control and can avoid conflict that could weaken any so called relationship. I understand I am just a single review, and that is not to disparage any other family that has had a positive experience, but it should be taken into account that my problems faced with this institution are reflective of what other customers have faced as well. This is a problem, and it starts with their staff. I would not recommend this place and advise you take your child elsewhere.