Children'S Center Of Mercer County

I rarely write reviews, but I feel it's important to share my experience with this before and after care center. Unfortunately, it has been nothing short of frustrating and disappointing. One month was enough with my children enrolled with this care center. Miss stephanie(office staff) never reported when daycare staff was “squeezing” my daughters wrist hard that she began to cry. But had no problem to complain that my kids were “troubled” eye rolling and disrespect. My mother and I complained to the director of multiple occurrences and his response was “it’s starts at home”! And not trying to advocate for my children. When my children are in the wrong I will correct it and discipline my kids. But I always listen to my children 100% when staff is rolling there eyes at my kids or disrespecting them. It goes both ways! Especially when staff puts their hands on kids that’s out of line. My children are innocent and as their mother I will protect them everytime. The director does nothing to advocate for your kids or look into it. The director or miss Stephanie don’t know me or my family at all but had a lot of judgment mental comments when approaching them about how my children were treated by their staff. What’s even more embarrassing for them they only had to watch my kids for 45 mins. Before getting on the bus for school. Because I had my mother pick my kids up from the bus afterschool . I was told my kids couldn’t be watched on the days their school had act 80 days or closed due to my kids needed one on one care short on staff. For some reason my kids was targeted. GOD PREVAILS! I regret enrolling my children here and have since found a much better program elsewhere. If you're looking for a safe, nurturing, and well-run environment, I suggest continuing your search.

I’ve never had any bad experiences here. The women in the infant room are great! They take such good care of the babies. Ms. Steph (office staff) is always so friendly and accommodating. I recommend this place to all my friends looking for local childcare.

My children attend this center. They absolutely love going here! They get up excited everyday! The office staff is wonderful! Miss Steph, Miss Sunny, Miss Gayle and Mr. Robert are just the best! Always so friendly and upbeat!

I recently enrolled my child at this daycare, but within just a week, we witnessed deeply concerning and unacceptable behavior. One of the teachers was screaming, red-faced, at a 3-year-old child who was sobbing uncontrollably. There was another teacher in the room who stood by silently and did nothing to intervene or address the situation. This lack of professionalism and disregard for the emotional well-being of young children is horrifying and unacceptable. We never raise our voices to children, especially at such a young and impressionable age. Concerned for the safety of all children involved, I called the office and spoke to the secretary. I attempted to contact the director twice, leaving two separate messages to report what I consider a serious case of child abuse. We also asked if they planned to inform the parents of the child who was targeted, as well as the parents of the other children who were present and witnessed this incident. Shockingly, they never returned my calls. Due to these safety concerns and the complete lack of response, I immediately unenrolled my child and reported the situation to the state. I cannot, in good conscience, recommend this daycare to anyone. The safety and emotional well-being of children should be the top priority at any childcare center, and this facility failed to meet that standard. I additionally informed the Hermitage Police Department of the present circumstances surrounding child abuse and lack of action taken by the center.

I would advise against this daycare at all costs. Not because of the teachers. Because of the director, Becky. She is the most ignorant woman I have ever met. She not only lies about everything you confront her about. I’ve witnessed her scream in a child’s face. The most rude things you can say to a child. “You’re annoying, irritating and I can’t stand you”. Of course I reported this. Nothing was done. My reason for leaving is that I was lied to. I was told my daughter would get a healthy transition to the next room. That never happened. And then was lied about it. After trying to talk about it. I got accused of screaming at staff. Also never happened. Just a reason to remove us so you could continue abusing children. No thanks. FYI…Miss Roxy is the kindest , sweetest, loving woman you can ask to care for your babies.