Childrens Castle is a child daycare & preschools daycare located at 2400 East Capitol Avenue, Pierre, South Dakota SD. Find contact info, location details, and similar daycares nearby.
We are spectacularly grateful for all of the staff at Children's Castle. As of writing this, I am the third review and the previous reviews are 8 years old. The ownership has switched since then and I am so relieved as a parent to have a daycare in town where my children are safe, picked up from school reliably, and played with. We've had such a great experience with Children's Castle + we're looking forward to our second year!
There should be a ZERO star rating. Abysmal Service, dishonest, negligent staff. We took our 2-month old daughter there for what we were told was a FREE 4-hour trial. When my wife returned to pick her up, no one was with her, she had a wet diaper, and had been left in a room. No one greeted or ID'd my wife. My wife eventually removed our daughter without being challenged at all. My wife was later called by phone and she was told that there’d be no bill. She did not apologize for the conditions we found our daughter in and nor why there’d been no security. Clueless. They still billed us; we sent a letter, explaining the conditions, but it wasn't dropped; the owner, sent a $25 bill to collections - which ended up on our credit record for $100. I went to talk this over with the owner but he didn’t get it. I would suggest you go elsewhere. I will be reporting the conditions and practices at this facility to the authorities. In this day and age, it takes just one second for a child to be snatched. Is it worth the risk?