Chandler Hall Child Development Program

⸻ My mother Angela who was 92 years old, spent the last six months of her life at Chandler Hall, and she passed away on Thursday, November 20. During that time, she was shown such compassion, dignity, and genuine love that my family and I will be forever grateful. There were some extraordinary caretakers who truly went above and beyond. Joanna, her primary aide, cared for my mom with exceptional tenderness—singing with her, staying attentive to her needs, and treating her like family. When Joanna was off, Emma filled in with the same level of care, always making sure my mother looked beautiful, with her hair done and dressed just the way I hoped she would be. Iris, the night aide, was wonderful from the very beginning. She comforted my mom, sang Spanish songs to her, and cared for her throughout the night with such gentleness. The **nurses—Ignasi, Loretta, Katie, and Winston—**were amazing both during the day and in the evening. They were attentive, responsive, and always made us feel that my mom was in good hands. I am also grateful to the administrative staff, including Chris Donnelly, the administrative director, for his kindness, guidance, and constant support throughout this difficult journey. A heartfelt thank-you as well to Christina, the social worker, who was wonderful in helping us navigate every step with compassion and understanding. The rehab staff worked patiently and gently with my mother, showing her great respect and care. The activity staff, including Ralph, Beverly, and Jenna, brought joy and engagement to her days, and the nurse station supervisors—Victoria and Sara during the day, and Victoria and Ana in the evening—were truly wonderful. A special thank-you to Nancy, the hairdresser, who always made sure my mother looked beautiful and felt like herself. There are so many others whose names I wish I could list, because Chandler Hall truly went above and beyond for my mother. I was there almost every day, and my brother visited each evening, so we saw firsthand the level of care, patience, and heart that the staff gave her. Thank you very much from the bottom of our hearts. The Caruso Family.

My mother is a long-term rehab patient at Chandler Hall. The level of care she has received has been exceptional in every way. Her nurse Ignacy is knowledgeable, empathetic and incredibly responsive. Johana, the CNA is amazing. She cares for my mother as if she is her own family. She takes the highest level of care with every part her job-big tasks and small. She has been a life saver in countless ways throughout our stay. She is smart, capable and so very kind. Her other nurse Winston is very competent, cheerful and warm. The social worker on staff, Christina, goes above and beyond for her clients. She is smart, competent and most important so very caring. Navigating the healthcare system is incredibly challenging particularly when you are physically and emotionally exhausted from caring for a sick loved one. Christina helps by making the caretakers feel taken care of. Her office door is always open and she is always warm and willing to help. Best of all she get things done! Finally, I cant say enough about the Therapy team. They have all worked tirelessly to help my mother. Jackie, Jason, Chris, and Christine are hardworking, empathetic and so very encouraging. My mother felt safe and motivated working with them. Shauna, the speech therapist is an angel. The level of rehab she provided to my mother is unparalleled. She took care of my mother like she was her own and our gratitude for her is immense. Overall our experience has been wonderful. Thank you Chandler Hall.

My husband, Luther, was recently a patient at Chandler Hall after being discharged from St. Mary Medical Center. The care and treatment given to him by all the staff was wonderful. They always updated me keeping me informed of any upcoming treatments and medications. I highly recommend Chandler Hall Health Services for the care and professionalism shown by all staff.

Thank You to the Staff at Chandler Hall, Newtown I want to extend my deepest gratitude to all the nurses and staff at Chandler Hall in Newtown who cared for my mother. Your professionalism, compassion, and dedication meant so much to our family during a very difficult time. Thank you for the important work you do every day — your kindness and support will never be forgotten.

This review is long over due. My wife has been out of CH rehab for several weeks now and I haven’t had the time to write. There’s not enough good to say about Chandler Hall. The staff is incredibly dedicated in every position filled. My wife, who was in for a broken hip, was supported by aides who were cheerful and enjoyed engaging her in conversation if she so desired. They were always at the ready to come to her aid. Under staffing did not seen to be an issue. Cleanliness is a priority and the omnipresent, continuous unpleasant odors that often go with the rehab territory are not present there. Most importantly, the rehab team was fantastic. Accommodating yet dedicated. Gentle and kind but always getting the patient to push the envelope. Special note of appreciation for Jason since he did most of the rehab sessions. We didn’t realize that once your recovery time is up at the hospital, you have to more or less decide on the spot where you want to go. We had little information to go on when we chose Chandler Hall and feel it’s a stroke of luck that we’ve gotten out of an otherwise difficult time