Castle Country Academics is a child daycare & preschools daycare located at 3711 Haley Drive, Newburgh, Indiana IN. Find contact info, location details, and similar daycares nearby.
What Parents Say
Castle Country Academics receives mixed reviews. Most parents praise the teachers, learning activities, and care quality, with several reporting their children are happy and learning daily. However, concerns include billing/accounting errors, poor communication/responsiveness, and handling of behavioral issues.
The teachers here are great. Specifically Mrs Vibha is amazing. That being said I am extremely disappointed in this facility. I have been sending my children there for 3-4 years. We have never had an issue. Whoever does their book keeping and finances does an AWFUL job. They told me I owe them over 600 dollars and cannot provide me proof of that. They made their own Excel spreadsheet and sent it to me with information on it that does not match the records of the voucher program. I asked them to give me some time to reconcile the books (their job) and done incorrectly. It’s only been 2 weeks and I have collections calling me. In all these years I have NEVER missed a payment. I have always paid. I even asked them to out me on auto pay several times with proof and they never did. Never answered me. If I do owe any money it’s their problem. I would be happy to pay but they are incorrect in the amount I owe. Period. You think the would have handled this situation with a little more grace. Especially with all the volunteering I’ve done for them. But no.
Our girls started attending castle recently and they LOVE IT! My daughter has separation anxiety and adjusted quickly they both enjoy going everyday. The teachers and administrator are awesome!! Not sure why this place has low reviews they deserve 5*
I love this daycare! My daughter has been here for 2 years and she has learned so much. They are always doing new activities and learning new things. All other parents that I have met are so nice and amazing also!
Wish I could put zero stars but this daycare here needs to be looked into!! My cousins children go here and they literally call her at the same time almost everyday about 1 of her kids and want to send them home for the little things. Most daycares redirect kids and do time outs for their behavior but NO not this one they try to send them home almost everyday for the tiniest things because they don’t know how to work with children who may be going through fazes (terrible 2s or 3s etc.) but I’d reconsider sending your children here because they don’t know how to handle certain situations with children who have ADHD or hyper-activeness.
I saw this place had an opening after posting on Facebook but Nobody answers the phone or calls you back. Not sure if want to send my kids there. No wonder they have an opening. Literally no other day care in the tri-state has one.