Caring Hearts Child Development Center is a child daycare & preschools daycare located at 645 West Fremont Avenue, Sunnyvale, California CA. Find contact info, location details, and similar daycares nearby.
What Parents Say
Caring Hearts Child Development Center in Sunnyvale receives mixed reviews. Most parents (6 five-star reviews) praise the warm, caring staff and safe environment, with some noting long-term attendance spanning decades. However, two one-star reviews describe inadequate handling of separation anxiety and lack of attentiveness to distressed children during transitions.
Really great daycare that I had both my kids in. They are caring and the kids are safe! They really build good relationships with the kids and treat them like family. I always felt my kids were safe here and that's #1 for me!
I'm surprised this awful place is still in business. I had the same experience as another reviewer--they just left my kid sobbing on the floor her first day there. It seems from speaking to other parents that staff decides quickly who is a "good" kid and who is a "bad" kid, and then proceed to be cold and unwelcoming to the undesirables. We were asked to leave after 4 days because my daughter cried too much (at 4 years old!) and flatly refused any refund, which we desperately needed to apply to another daycare. Don't go there expecting that the staff will make allowances for children new to daycare. They only want those who have been in daycare since infancy and are already used to spending half, or a full day, away from home. Fortunately, we found a lovely daycare on the other side of town that welcomed my daughter and made her feel safe and wanted. They worked with her to help her adjust and understood that rough transitions can be managed with love and attention. My blood is chilled though, thinking I ever left my daughter with Caring Hearts even for a minute.
Both of my children attended Caring Hearts during their infant and preschool years. There are very caring and experienced teachers who helped them adjust and provided quality care throughout the years they attended. Highly recommend!
I have two kids attending and have been very happy with the care that my children receive. The teachers are very warm, nurturing, and loving. My children love going to school each day.
Its just a sad sad place. Left the kid for morning 3hours, till lunch time. While dropping off, kid would cry and we would stand near the door(hidden from the kid) to see if eventually the kid would calm down. Nope. staff members would just pass by the crying kid, maybe that the part of their process. Would go to pick up kid at lunch time, every time kid would be standing near the caretaker, screaming and crying(this was the kids first time ever at a daycare and was mentioned in the form and to caretaker-in the hopes of some effort from them to make the kid comfortable). Caretaker was doing something else, paying no effort or acknowledgement to the kid. There was another kid,sitting right beside my kid, who had huge lump of phlegm handing from his nose till his lower lip. No effort or acknowledgment towards this other kid too(we had stayed back for 5mins and noticed this). Atleast give a napkin to the kid!! At every pick up - caretaker would give the reason- kid knows its lunch time, so expecting pickup and you guys, the crying just started. You can tell from the face of a kid, if they "just" started crying or have been crying for long. Once, there was this other kid screaming and crying in the corner of the room. Nobody was with him to calm down. Every time I drive by this place, it just brings my energy down thinking of the horrible experience and my kid's face while dropping and pickup. Just horrible! Moved the kid to a different place after 2-weeks(we had to stay as we had paid in advance), she is now toooo happy so are we!