Brighter Beginnings Elc- A Karrasel

I went here as a child, and my experience was miserable. I would come home crying on a regular basis—not because I was just a young child missing home, but because I was 11 years old, and I had to endure treatment that no child should ever face. I stayed at their clubhouse during the summer, and while I could see how my mother was distraught over my distress, her tight work schedule forced both my sister and me to continue attending. I can tell you with 100% certainty that I was not the problem, I was an extremely well behaved child, and even a little shy. My older sister also feels the same way about her experience, so I know this isn't an isolated incident. The main issue was the staff, particularly a woman named Tori. I vividly remember that once Tori left for the day, I could finally attempt to enjoy myself. She was unnecessarily rude to the children, and frankly, she had no business working with kids if she couldn’t handle them. I still remember how she would publicly yell at kids for making the simplest mistakes. One instance that stands out is when one of my best friends, who was the line leader, hesitated before the door to take us outside to the playground. She was unsure of where the line usually stopped, and Tori completely blew her lid over something so minor. It was completely uncalled for. I do believe in holding children accountable when they are blatantly breaking rules, engaging in dangerous behavior, or causing harm to others, but what I witnessed from Tori was far beyond that. She seemed to take pleasure in belittling the kids, and it was emotionally taxing for many of us. It’s not acceptable for a daycare, especially one entrusted with the care of children, to foster an environment where kids are made to feel like they’re walking on eggshells and afraid to make any mistakes. Another issue I encountered was during the field trips. For example, when we went to the library, there was a boy who was punished for simply mentioning a time he’d been allowed to visit the upstairs portion of the library, even though we were only allowed in the children's section. It seemed like the staff was overly strict, to the point where normal conversations were treated like offenses. When we went to the pool, every single child was forced into the water, whether they wanted to go in or not. I understand that a child can't drown in the shallow section, but I personally didn’t want to get wet, and they still made me go in. The way they handled field trips in general was just frustrating. It seemed like the staff became so much meaner and more stressed during these outings, possibly because they felt they didn't have full control over us in public spaces. If this is how they felt, then they shouldn't have taken us on those trips at all. It just made the entire experience miserable for all the kids involved. I would not recommend this daycare to any family. No child should have to endure what I went through, and no parent should have to worry about their child’s emotional well-being while in someone else’s care. My experience left a lasting impression, and I would strongly urge parents to look elsewhere for a safe and supportive environment for their kids.

If I could give fewer stars I would. I was told there was an opening for my son to attend in September. Three days before his start date I get an email stating that they not only had new admin staff but that there are no spaces for my son. So I was left in a position where I was out of childcare, 3 days prior to needing it. All of this wasn’t even the real issue. The “Director” Tori, was extremely unprofessional on the phone. Raising her voice, giving attitude, defensive, blaming everything on the admin before her as if center business wasn’t her problem prior to taking over the “director” position, and by the end of it she hung up on me. She told me I was “intimidating” her becuz she was getting caught in her own statements that she couldn’t manipulate her way out of. All I can do is shake my head at this center. Good luck to any parents that have to deal with this new director.

Our family has been going here for about 2 years now, and I cannot thank them enough for all that they do. As difficult as it was/is to have young children during a pandemic with all the rules and QUARANTINES, Brighter Beginning's owners, directors and staff had a 'We are in this together' type of mentality and we couldn't be more appreciative. They were beyond fair and accommodating it definitely eased the burden for our family. I could go on and on, but all in all, I would highly recommend!

My son and daughter have gone here for over 6 yrs and they just had their last day of daycare. I cannot say enough good things about this place and their staff. They have done a phenomenal job with my kids over the years. And the management who runs it has gone above and beyond i highly Recommend this place .

Not sure where to begin with this place. They owe me money and came up with some crap story after almost a year. They supposedly can't pay me because they are under different owner ship. It isn't like it was just a couple dollars they owe me. I am a single mother of a two year old boy and those hundreds that they owe me actually do matter. I have been calling them for the last 8 months. They either don't answer or lie when they say they will call back. While he attended daycare there I only liked one of his teachers. He would be crying when I dropped him off and he would be crying when I picked him up. He is a boy that is not shy and rarely cries. So this picture never seemed right to me. It makes me sick to my stomach to know that I sent my little boy there. With everything said and done I will never have respect for this place and the people that I have dealt with there.