Bright Horizons At Evanston

This was the greatest choice we could have made for our 2 year old. As a very curious and linguistically advanced only child, we wanted him to be around peers to engage him and teachers who could stimulate him. Miss Juju and Miss Tamica were the greatest teachers we could have hoped for. The front desk staff was always friendly (and once even rescued my lost wallet from their parking lot!), and greeted our child by his name and asked him about things they knew he was interested in. When I was feeling ill, I brought him to the front desk and they walked him upstairs so I didn't have to. When he was having a rough day, they gave me the heads up. And on the rare occasion I had a concern about anything that happened at school, they were quick to respond and mediate solutions. I love this school. I'm so grateful this was our child's first experience of what school can be. They set a very high standard.

Many times when we picked up our child, he was crouching by the gate, curled up and sucking his fingers — bored, lonely, and completely ignored. One time, a teacher suddenly ran up and accused us of taking photo of her son — we had no idea who she or her child was; we were only looking at our own child. Then she even threatened to call the police and tried to drive us away. Our child was so terrified by this insane outburst that he burst into tears. It was a nightmarish experience — like something out of a horror story. Throughout our time there, they kept saying our child had “problems.” We never felt respected or welcomed. As foreigners, we truly felt discriminated against. This place caused serious emotional harm to family. At this daycare, you’re expected to accept that your child will be judged every day by a behavior chart — counting how many times they “didn’t follow directions” or “didn’t meet expectations.” Every week or few days, they call to criticize your child and pressure you to hire a private caregiver to stay at the daycare. That means you pay not only the full daycare tuition, but also nanny wages — just to get through the day. If we could give negative stars, we absolutely would. Please avoid this daycare at all costs. You can never trust these people’s character. They will do tricky things to make others feel bad. Lowest service highest price.

Very bad experience similar to other people described. This center will close eventually they are half empty because of the reason. Avoid. They have no clue about the kids care. They know how to collect tuition every month and write emails/ schedule meetings. They cannot provide what they promise. On positive side: clean and beautiful building, good location that is all. Avoid!!!

I had my daughter here and it was a great experience. Not only was the care she was given excellent but also she learned a grew from her thoughtful teachers and interactions with other students. The facility is lovely and the staff is great to work with!

Our son spent half a year at this wonderful preschool, from age 2.5 to 3, and we couldn’t be more grateful. Thanks to the warm, patient guidance of Ms. Sam, Noor, Tamica, and Chanda, he adjusted smoothly and grew so much during his time here. The teachers truly care about each child, creating a nurturing and supportive environment where our son felt safe, happy, and encouraged to explore and learn. We are incredibly thankful for the love and dedication they’ve shown. Highly recommended!