Birth Toddlers & Beyond

BTB has been a wonderful environment for my daughter. She enjoys being there. I have full confidence in the staff and her in their care. They have an engaging curriculum that still allows for creativity. Kendra is our favorite teacher and does amazing with our girl. She utilizes the procare app every day that she works. It's full of updates on what they did that day, fun pictures, activities coming up, and even any accidents. I love that I get photos daily through the procare app while I'm at work. This facility is top notch.

This daycare has gone downhill the last 3-4 months. The new management does not know how to communicate and they are so short staffed from treating their employees badly that they send kids home left and right. They had solid staff members but they have slowly all fell out. We loved Eden but ever since she left the place has been awful. The new lady in the office is rude and doesn’t seem to know what she’s doing. My child was pulled it did not feel safe there anymore. Just walking in at drop off felt like you were walking into a circus and teachers are exhausted and management is just sitting on their computers while the teachers struggle with their large classroom sizes. Used to love it here sad it went downhill.

I had an absolutely terrible experience with this daycare. I signed up and paid a deposit in July for my child to start in November. However, just three weeks after my child was born, I received a call informing me that there was no longer a spot available in November 2024, and I would have to wait until April 2025 to start (first red flag). After escalating my concern, I was told they "figured out a way to make a spot work," but I was also offered a refund of my $225 deposit if I was still concerned. After discussing with multiple people, we decided we didn’t want a spot that they were scrambling to accommodate us in. If they couldn’t even get the dates right, how could I trust them to care for my infant? We communicated that we would hold off for now and keep the deposit for the April 2025 spot, and I was assured several times that if we chose not to attend, I would still receive my refund. In November 2024 and again in February 2025, I was contacted and asked if I wanted to start my child earlier, but I declined. I was reassured once again that the refund would still be available if we didn’t move forward with the April start. However, when I reached out in March to request my refund, I was told that this was no longer an option, even though I had confirmed the refund was guaranteed every time I was contacted. It was never communicated to me that the refund would be a "take it or leave it" situation. The lack of organization and communication is beyond frustrating. I feel completely scammed— they took my money and left me with no solution. Do NOT trust them with your child or your money. I would give zero stars if I could.

If i could give zero stars i would. This place has become an absolute disaster since they changed owners and management! I’ve spoken to multiple parents who pulled their kids out of here because literally if your child needs a nap or anything they will send him them home. Today they didn’t even leave my husband and i voicemails yet say my son can’t come back because nobody came to get him…you didn’t leave voicemails!!!! They are pathetic. They have no business even still being in business and I’m going make sure the state investigates them!! All the positive recent reviews are family members of the owner!! If you love your child don’t send them here! If you have a job don’t send them here!

Do NOT send your kids to birth, toddler and beyond in Adrian. My son is 2 and a half years old and has been going to my grandmas while I’ve been working since he was 2 months old but it’s beginning to be too much for her so I did decide to put him in daycare … he is mostly nonverbal and is being evaluated for autism here soon but just within 3 days his daycare has sent him home twice for screaming … because they “can’t get him to calm down” but when I walked in to pick him up he was standing there screaming starring at his teacher and she was ignoring him .. (he had been screaming for an hour and a half at this point) anyone who knows my son can tell you he doesn’t scream for that long for no reason, he clearly wanted/needed something and they chose to ignore him. There is only 1 teacher in the classroom that I want to say thank you for taking such good care of him and I’m sorry you got yelled at for trying to give him attention to calm him down!!! I’m not gonna post her name but she knows!! As for the lead teacher in that classroom, you should NEVER be allowed to work in childcare, you neglected and ignored my child in his time of need and then had the nerve to tell me “if you or anyone posts a bad review, he will be kicked out immediately”. They also tried telling me that “your sons screaming is unsafe for the other kids” but then go defensive and kicked my friend out when she questioned how they were caring for my son. this experience alone is exactly why I do NOT trust daycare with my kid.