Amador-Tuolumne Comm.Action-Blue Bell Family Ctr

Was recommended this place by multiple people saying how they could help, had an unexpected loss in the household and was Running out of time with a 3 day pay or quit eviction notice while simultaneously starting a new job but not able to get paid within the 3 days so was desperate to try and keep my house until i got the money on my own, tried 5+ agencies before them and was told the same thing by every single one of them, either didn't qualify because i’m not married and dont have kids or They said they just straight up didn't have funding for my situation and wasn't deemed worthy enough, dont waste your time expecting help from them, your better off spending the time packing up your stuff and being more productive then to wait for their non-existent call backs. Sad that With all the money that goes into these places none ever seems to come out when people who are desperately in need are humble enough to ask for help. Would give no stars if possible but i say again, dont waste your time with them.

This organization is wonderful. I got help with renting a room a few years ago then recently got help again when I moved. You can get help every few years if you take time to gathers your facts and papers, proof , or whatever they require. It does depend on if they have funding at the time. The staff could use a bit of sensibility training, they are great but can make a person feel bad about their situation at times. But I appreciated their help.

No one answers the phone. You have to leave a message and someone MAY call you back if they feel like it. Asked me a lot of time personal questions about my brother and then said they couldn’t talk to me. What?!! My Questions were general and could be applied to anyone. Had my disabled brother call and he is still waiting for a callback after 2 weeks. Very disappointing 😞

I was approved for housing assistance twice. I did everything they required. I gave them all the information they asked for. When I call Eva back, she acted as though we had never spoken. I am told by Angela that Columbia Gem is not permanent housing. Really? There are residents have been here more than 10 years. I have asked for just an overnight stay in a motel 1 night to take a shower during hot weather. I was told there is no funds. Where did the 8 million dollars go that I read was to benefit people that need a hand? I know of people that have been in motels for months. So I go to ATCAA to request and appointment with one of the ladies I had been talking to. Lisa from a different department that had to do with home weatherization came out. She asked what I wanted. I said fair and equal treatment. She gave me a broucher about a plane ride to leave the area. This had nothing to do with my approved housing application. I asked Lisa if she knew my name. She did not. I was already approved, twice, yet to get what I was told I would get is a far cry from a plane ride to somewhere else. Be on the streets in a place I do not know with nothing? That's the solution you have for an approved applicant Lisa? You don't even work in the department where my application was approved and deny me an appointment with the ladies in that department and want to send me away. Where did the money go instead of using it for it's intended purpose? And why send me away with nothing when my application was approved twice? I worked my whole life and paid taxes. For the first time in my life of nearly 58 years, I ask for some help and Lisa wants to put me on a plane to nowhere, with nothing.. Then they want me to give a review? Where did the millions in finding go when I can get no help whatsoever? So what was I approved to receive? The run around because that is all I have been given after my application approval. ATCAA review... FAIL

Heron and Joel did and awesome work in our home!! Very polite and knowledgeable with what they were doing. Thanks guys for all the good work.