A Solid Foundation

Absolutely! Here’s a warm, raving review you can post or adapt: ⸻ ⭐️⭐️⭐️⭐️⭐️ A Solid Foundation is truly incredible! I cannot say enough amazing things about A Solid Foundation and its owner, Jen. From day one, it has been clear how much heart, intention, and care she puts into this place. Jen has created a nurturing, welcoming environment where families feel supported and babies are genuinely loved. My 6-month-old’s teachers are absolutely phenomenal. Miss Jocynn, Miss Kayla, Miss Rei, and Miss Amy go above and beyond every single day. Their patience, kindness, and attentiveness are unmatched. They treat my baby like their own, and it gives me such peace of mind knowing he is surrounded by caregivers who are not only highly capable, but truly invested in his happiness and development. The communication, consistency, and genuine love shown by this team make all the difference. Watching how excited my baby is to see his teachers tells me everything I need to know. If you are looking for a place built on trust, compassion, and excellence, A Solid Foundation lives up to its name in every way. We are so grateful to be part of this community and could not recommend Jen and her amazing team more highly!

My kids attended this center for 5 years, recently my child came to me about how a teacher was making him feel when she spoke to him. I went to two other mom's that have children there to ask if their children were voicing the same concerns as mine and they told me yes they did hear the same thing. One told me she had caught her talking to the kids in a very disrespectful way. So I did what any parent does made a complaint to the directors in the center so they could address it. This teacher does this when nobody else is around and other kids voiced the same thing. The director told me they were going to work on her delivery and training on how to handle the kids and when she felt burnt out to go get help from one of the directors. Owners were on vacation during this time yesterday, I was told that I was no longer going to have child care after the school year because I was the problem because I talked to other parents and just didn't bring it to them. They accused me to talking to these parents on their property when I never did. Our kids have been really good friends since kindergarten and we have done parties and playdates. The owner Jen, mom shamed me for talking to other moms, for coming to her in two other occasions about concerns, for me having my kids at her center and I expressed to her I had a need for child care as every working mom does. I was also told that it was not my business what was the course of action with this teacher. I told her it is my business because she's around my kids and is suppose to make my child feel safe when under her care. She told me no other parent complains as much as I have. When I would only go to her for legit concerns. People that take care of children should be held at higher standard because they are taking care of our kids while we are doing what we need to do to provide for our kids. The two other occasions I came to her in those 5 years was when a child kept putting their hands on my kids I wanted to make sure again like any concerned parent that this was going to taken care of so it would stop. Jen again told me well you think your kids are perfect that they don't do nothing, I told her I have never said my kids are perfect and if there is an issue come to me she told me they don't have time to do that. The other time I came to her was because one of the high school employees had put their hands on my child while rough playing. My son came home to me told me what happened again like a concerned parent I went to her because I was trusting her with the well being of my child for her to please review the cameras and see what happened. Just stay away and if your kids are telling you they don't want to go believe them there is a reason why.

PLEASE LOOK ELSEWHERE! It is a nice clean place, good location so yes they are good at appearance but looks are deceiving! the owners Vince and his wife Jen They love to over charge and on top of it give u late fees. They say u have the option to pay early but really it’s not an option it’s a demand because that way if your child misses well u already paid anyway. They say they will put what u paid while your child wasn’t there towards next months bill but they don’t! Also that fee they charge when your child is not potty trained and they say once they are potty trained it will change well that never does! When u confront the owners they treat u like you’re stupid and u don’t know what you’re talking about and say things like “oh well u don’t hurt my feelings if u can’t afford my daycare, u can take your kids down the street to that ghetto daycare trust me u won’t find another daycare as clean as mine”and making rude comments on your personal situation as if they are doing u a favor and they are God given even tho u pay for their services and it is their job. They love to talk about other parent and their kids and their personal business amongst each other and to other parents and will sit there and laugh and make really bad comments and jokes and will sometimes do it in front of the parents they’re talking about kids. The owner Vince is a ticking bomb he has anger issues and is a creep. I have witnessed him looking and getting too close to their teenage employees. Not all but some staff are very rude and entitled and conspire with the owners to make things difficult and unpleasant if the owners don’t like you. When an issue about their job performance arises, the owners refuse to correct their employees instead will cut your kids from their daycare. Both Jen and Vince are very narcissistic, racist and talk down in particular to parents who receive government assistance specially if you’re of color! They love to belittle people and treat the parents as well as their kids like peasant’s The staff play nice in front of you but do like to yell at the kids and forcefully grab them. One of my kids had to use the bathroom while outside and one of the staff members said to him “I’m tired of walking back and forth with all of you, hold it!” He did ended up peeing on himself and when I picked him up they said he did it on purpose. My kid never just pees on himself and he wouldn’t make up something like that as he’s only 4yo. The owners love to brag about their accomplishments which kudos to them but don’t let that fool you they are shitty people!! All that is, is just a mask they have to keep up appearances. My only regret was not reading deep into the reviews till I had to type my own. Good luck to u if u choose to use their services and I will be looking forward to reading about your terrible experience review later.

In my experience in the daycare world. This, by far, has been the worst daycare I have ever dealt with A Solid Foundation. The owner is always talking bad about all her parents and telling her parents information. Confidentiality means nothing to her. The doors are never locked. Anyone can just walk in. They dont look at Id’s to see if you are on the approved pick-up list. There are a lot of hidden fees when it comes to billing. She bad mouths every daycare in the area and says, "Take your child to those ghetto a$$ daycares. My daughter won’t be stepping foot in that daycare again. This was a conversation that happened in front of my child and other parents.

Just don’t. Super great facility, it all looks nice and dandy in the beginning but as time goes by you realize how unprofessional the owner Jen is. She thinks she can parent your child better than you because she has a degree in early childhood development. And good lord, don’t you ever confront her about anything unless you don’t want your child going back there. The rest of her staff is as lovely as they come but her nasty attitude is just a no.